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Αρχική σελίδαΑξιολόγηση Richard Casino
Αξιολόγηση Richard Casino
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Δεν δέχεται παίκτες από την Ελλάδα
Μπόνους χωρίς κατάθεση:
Δεν διατίθεται
Μπόνους κατάθεσης:
Δεν διατίθεται
Σημαντικό (1)
Επίσκεψη
Μέθοδοι πληρωμής
Εμφάνιση όλων (34)
  • Skrill
  • VISA
  • Mastercard
  • Neteller
  • PaysafeCard
  • Revolut
  • Bitcoin (BTC)
  • Τραπεζικό έμβασμα
Όρια ανάληψης
 το μήνα
30.000 €
 ανά εβδομάδα
10.000 €
 ανά ημέρα
4.000 €
Hollycorn N.V.
Hollycorn N.V.
2023
> 5.000.000 €
  • Curaçao (Curaçao Gaming Control Board)
ΕπισκόπησηΜπόνουςΑξιολογήσεις χρηστών48Επεξήγηση του Δείκτη ΑσφάλειαςΣυζήτηση18Μέθοδοι πληρωμής34
Σημαντικό: Δεν επιτρέπεται η χρήση VPN Αυτό το καζίνο δεν επιτρέπει τη χρήση VPN από τους παίκτες. Προσοχή, αν χρησιμοποιήσετε VPN για να αποκτήσετε πρόσβαση σε αυτό το καζίνο, μπορεί μελλοντικά το καζίνο να χρησιμοποιήσει το γεγονός αυτό εναντίον σας και να ακυρώσει τα κέρδη σας.
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Αξιολόγηση Richard Casino

Εξετάσαμε αναλυτικά το Richard Casino και του δώσαμε πολύ υψηλό Δείκτη ασφάλειας, που είναι η ανώτερη βαθμολογία που δίνουμε στα καζίνο. Στην αξιολόγησή μας, λάβαμε υπόψη μας τα παράπονα των παικτών του καζίνο, τα εκτιμώμενα έσοδα, την άδεια, τη γνησιότητα των παιχνιδιών, την ποιότητα της εξυπηρέτησης πελατών, το πόσο δίκαιοι είναι οι όροι και οι προϋποθέσεις, τα όρια ανάληψης και κέρδους, καθώς και άλλους παράγοντες. Καθώς το Richard Casino σχετίζεται και με άλλα online καζίνο, τα οποία παρατίθενται παρακάτω, η αξιολόγησή του επηρεάζεται από αυτά. Διαβάστε την πλήρη αξιολόγησή μας παρακάτω, για να μάθετε περισσότερα σχετικά με αυτό το καζίνο.

Σύμφωνα με τις έρευνες και τους υπολογισμούς μας, το Richard Casino είναι ένα online καζίνο μεσαίου μεγέθους όσον αφορά τα συνολικά έσοδα. Ωστόσο, ανήκει σε μια μεγάλη ομάδα συσχετιζόμενων καζίνο με υψηλά συνδυαστικά έσοδα. Τα έσοδα ενός καζίνο είναι ένας σημαντικός παράγοντας, καθώς τα μεγαλύτερα καζίνο δεν έχουν συνήθως πρόβλημα να πληρώνουν τα μεγάλα κέρδη, ενώ τα μικρότερα καζίνο ενδεχομένως να μην μπορούν να σας πληρώσουν αν καταφέρετε να κερδίσετε ένα μεγάλο ποσό.

Δεν βρήκαμε κανένα σχετικό παράπονο για αυτό το καζίνο.

Με βάση όλες τις πληροφορίες που αναφέραμε σε αυτήν την αξιολόγηση και τον πολύ υψηλό Δείκτη ασφάλειας αυτού του καζίνο, μπορούμε συμπερασματικά να πούμε ότι το Richard Casino είναι ένα εξαιρετικό καζίνο για παιχνίδι. Αν ψάχνετε για ένα ιδανικό online καζίνο, σας προτείνουμε να δοκιμάσετε το συγκεκριμένο.

Μπόνους

Μπόνους χωρίς κατάθεση:
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Μπόνους κατάθεσης:
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Μέθοδοι πληρωμής
Εμφάνιση όλων (34)
  • Skrill
  • VISA
  • Mastercard
  • Neteller
  • PaysafeCard
  • Revolut
  • Bitcoin (BTC)
  • Τραπεζικό έμβασμα
Όρια ανάληψης
 το μήνα
30.000 €
 ανά εβδομάδα
10.000 €
 ανά ημέρα
4.000 €

Παιχνίδια

Εμφάνιση όλων
Κουλοχέρηδες
Ρουλέτα
Μπλάκτζακ
Όχι στοιχήματα
Βίντεο πόκερ
Μπίνγκο
Μπακαρά
Παιχνίδια Τζακπότ
Ζωντανά παιχνίδια
Όχι πόκερ
Παιχνίδια με ζάρια
Κίνο
Ξυστό
Όχι αθλητικά στοιχήματα
Παιχνίδια Crash

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Στιγμιοτυπα οθονησ καζινο

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Πλεονεκτήματα

  • Καλά μηνιαία όρια ανάληψης
  • Δικαίωμα κατάθεσης, παιχνιδιού και ανάληψης σε Bitcoin
  • Η εξυπηρέτηση μέσω ζωντανής συνομιλίας είναι διαθέσιμη 24 ώρες το 24ωρο, 7 ημέρες την εβδομάδα
  • Τεράστια γκάμα παρόχων παιχνιδιών
  • Μεγάλο εύρος νομισματικών μονάδων

Μειονεκτήματα

  • 多くの制限国
  • Δεν είναι διαθέσιμοι όλοι οι τρόποι πληρωμής για όλες τις χώρες
Συντάκτης: Jannete Hills Τελευταία ενημέρωση: 05/09/2025 Υπάρχει κάτι λάθος ή λείπει κάτι; Ενημερώστε με
Μπόνους καζίνο

Μπόνους στο Richard Casino

Δείτε όλα τα μπόνους που προσφέρονται από το {1}, συμπεριλαμβανομένων των προσφορών μπόνους χωρίς κατάθεση και των μπόνους καλωσορίσματος πρώτης κατάθεσης.

Casino Guru
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Αξιολογήσεις χρηστών (48)

Αξιολογήσεις χρηστών για το Richard Casino

Εδώ μπορείτε να μοιραστείτε τις εμπειρίες σας σχετικά με το Richard Casino. Διαβάστε τι έχουν γράψει οι άλλοι παίκτες ή γράψτε τη δική σας αξιολόγηση και περιγράψτε τις θετικές και αρνητικές ιδιότητές του με βάση την προσωπική σας εμπειρία.

Γνώμη χρηστών:
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Βαθμολογήθηκε από 48 χρήστες

Πολύ θετικήΘετικήΟυδέτερηΑρνητικήΠολύ αρνητική

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Casino Guru
Θέλουμε να κατανοείτε τα τυχερά παιχνίδια.
• πριν από 1 μήνα
I liked playing at the casino i lost a bit at the start but then had a win and thought this could be alright well it was until i won again and then its time for them to pay get ready to jump through a million hoops including giving them your full bank statement un edited, and then once you have done that and your verified, then they will go through there terms and conditions to find any excuse not to pay you or in my case my $950 turned into $500 and finally i got to sit back and wait 3 to 5 days for that to clear in my accout. I will not play there again and dont recommend anyone go through what i did as it really took the fun out of the win and thats the only reason i do it.
  • Good site easy to navigate
  • Slow withdrawal 3 to 5 days after i have withdrawn multiple times
  • Max cash out on ALL bonus's even VIP 10x bonus after 40xwager hidden in general terms and conditions
  • Poor communication
Richard Casino
Dear JJracing22,

Thank you for your feedback.

We would like to clarify that, according to our rules, we may request documents for verification at any time. This is a standard security procedure designed to protect both our players and the platform. If the documents provided do not meet the required standards, unfortunately, withdrawals cannot be processed.

We also want to draw your attention to the fact that all cash bonuses have a maximum withdrawal limit of x10 the bonus amount. This rule is clearly stated in our terms and conditions, which are publicly available on our website for every player to review before playing.

We aim to provide transparent and fair conditions for all our users, and we are sorry that your experience left a different impression. If you have any additional questions, our support team is always ready to help.

Best regards,
Richard Casino Team
• πριν από 2 μήνες
great casino have cashed out multiple times with same day money in my bank, fast support with the team on both ends with online and my manager
  • great casino
  • fast cash out
  • manager always supports new bonuses
  • easy to navigate
Richard Casino
Dear shanecrowe57620,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’ve had such a smooth experience with our fast payouts and support team. It’s great to know that both our online support and your manager have been able to assist you quickly.

We truly appreciate your trust and loyalty — enjoy your time at our casino!

Best regards,
Richard Casino Team
• πριν από 5 μήνες
Το Richards Casino είναι πολύ ωραίο και υψηλής ποιότητας. Όλα λειτουργούν τέλεια χάρη στην εξαιρετική υποστήριξη πελατών. Αν κάθε καζίνο είχε ένα σαν κι αυτό, θα ήταν φανταστικό.
Τώρα, όσον αφορά τις αναλήψεις, ΠΡΟΕΙΔΟΠΟΙΗΣΗ: ΜΟΝΟ ΜΙΑ ΦΟΡΑ ΕΝΤΟΣ 24 ΩΡΩΝ! Νομίζω ότι αυτό είναι τρελό! Δεν έχω ξαναδεί ποτέ κάτι τέτοιο... Απογοητεύτηκα πολύ όταν προσπάθησα να κάνω την ανάληψή μου σε δύο λογαριασμούς και τώρα έχει κολλήσει μέχρι να περάσουν οι 24 ώρες. Όλα είναι καλά, αλλά αυτό; Ένα τεράστιο μειονέκτημα για αυτό το καζίνο.
  • Εξαιρετική εξυπηρέτηση πελατών, οι πληρωμές Skrill είναι καταπληκτικές, ωραία γραφικά
  • 1 ΑΝΑΛΩΣΗ ΤΗΝ ΗΜΕΡΑ
Richard Casino
Dear ReMar222,

Thank you so much for your kind words about our casino – we’re thrilled to hear that you enjoyed the quality of the platform and that our customer support made a positive impression. Feedback like yours truly motivates our team!

We also really appreciate you pointing out the withdrawal limitation. We understand how frustrating it can be, especially when everything else has gone smoothly. The one-withdrawal-per-24-hours rule is in place for security and processing consistency, but we know it can feel restrictive, and your input is being taken seriously.

We’re constantly working to improve, and honest feedback like yours helps us get better.

Best regards,
Richard Casino Team
• πριν από 7 μήνες
Αυτό το καζίνο είναι το χειρότερο που έχω παίξει ποτέ. Αν κερδίσετε, τα έγγραφά σας για επαλήθευση απλώς δεν θα γίνουν δεκτά μέχρι να χάσετε τα πάντα ξανά.
  • Η πληρωμή απλά δεν λειτουργεί, πρέπει να επαληθεύσετε όπως παντού, αλλά δεν γίνονται δεκτά έγγραφα, μέχρι να τα χάσετε όλα ξανά.
  • Απλώς ένα άθλιο καζίνο
Richard Casino
Αγαπητέ michael123mike,

Κατανοούμε την απογοήτευσή σας, αλλά θέλουμε να διευκρινίσουμε ότι η επαλήθευση είναι ένα τυπικό βήμα απαραίτητο για λόγους ασφάλειας και συμμόρφωσης - ειδικά πριν από την επεξεργασία αναλήψεων.

Η αναθεώρηση των εγγράφων ενδέχεται να διαρκέσει κάποιο χρονικό διάστημα, ανάλογα με την ουρά και την ακρίβεια των υποβληθέντων πληροφοριών. Οι απορρίψεις συνήθως οφείλονται σε ελλείποντα, ασαφή ή ανακριβή δεδομένα.

Σας ενθαρρύνουμε να ελέγξετε ξανά τις οδηγίες που παρέχονται κατά την μεταφόρτωση των εγγράφων σας. Εάν πιστεύετε ότι τα έγγραφά σας ήταν έγκυρα αλλά δεν έγιναν δεκτά, επικοινωνήστε με την ομάδα υποστήριξής μας με τα στοιχεία σας, ώστε να μπορέσουμε να διερευνήσουμε σωστά την υπόθεση.

Σας ευχαριστούμε για την κατανόησή σας.

Με εκτίμηση,
Ομάδα Καζίνο Ρίτσαρντ
• πριν από 8 μήνες
The games are nice
I played to this casino since a few weeks and I appreciated it
The promotion frequently offered
  • The games are nice
  • Friendly and easy customer services
Richard Casino
Dear Chrii1990,

Thank you so much for your kind words — we’re thrilled to hear you’ve been enjoying your time with us!

It’s great to know you appreciate our game selection, regular promotions, and the support from our customer service team. We’re always working to provide a fun, fair, and friendly environment for our players, and your feedback means a lot to us.

If you ever have any suggestions or need assistance, don’t hesitate to reach out.

Wishing you the best of luck and big wins!
Richard Casino Team
• πριν από 8 μήνες
Great game selection but very low RTP. I can’t comment on how their withdrawals are because after depositing more than 1500 I haven’t won anything compared to other sites. I chose their Silver wheel bonus on a few occasions and once it didn’t apply and all and the other time it glitched and wouldn’t stop spinning to land on anything, I reloaded the page and the wheel was locked and I was told nothing was won. I got to VIP status quickly but my VIP never responded to my first issue with the wheel. There are plenty of better sites out there where you don’t go through your deposit in 10 minutes without any wins. I don’t believe any of their messages about people having big wins here.
  • Friendly customer service
  • Very low RTP
  • Not awarded bonuses
Richard Casino
Dear casinocat,

Thank you for sharing your feedback. We're genuinely sorry to hear about your experience and understand your frustration.

All our games are provided by certified providers, and their RTPs are regularly tested by independent auditors to ensure fairness.

Regarding the Silver Wheel bonus, we sincerely apologize for the technical issues you encountered. This is not the experience we want our players to have. Please reach out to our support team with the date and time of the incident so we can investigate and do our best to resolve it.

We also apologize for the lack of response from your VIP manager. This is not up to the standard we aim for, especially for our valued VIP players. We will take this situation into account to process it accordingly and improve the situation in the future.

We truly value your feedback, and we hope you'll consider giving us another opportunity to provide the experience you deserve.

Kind regards,
Richard Casino Team
• πριν από 9 μήνες
Επιτρέψτε μου να πω ότι το καζίνο έχει πολλά μπόνους, πολλή διαφήμιση. Προσπάθησα να παίξω και κατέθεσα 3 φορές με το μπόνους. Δεν ξέρω πώς μπορεί το καζίνο να στέλνει email κάθε μέρα για το πώς οι παίκτες παίρνουν τεράστια κέρδη όταν το RTP είναι πολύ χαμηλό. Έπαιξα πολλά παιχνίδια και πολλές περιστροφές αλλά δεν παίρνεις ούτε 5% μπόνους. Επίσης, με ενοχλεί που δεν έχετε σχεδόν καμία επιλογή για να πάρετε το μπόνους. Συνολικά, περίπου 30 παιχνίδια. Δεν το προτείνω, ένα άλλο καζίνο που χειραγωγεί τους παίκτες με μπόνους
  • Πολλά παιχνίδια
  • Γρήγορο KYC
  • Πολύ φτωχό RTP
Richard Casino
Dear rile15,

Thank you for taking the time to share your experience with us.

We appreciate your recognition of our wide game selection, promotional variety, and fast KYC process. At the same time, we're sorry to hear that your gaming experience did not meet your expectations.

Please note that all outcomes in our games are determined by certified Random Number Generators (RNGs), ensuring fairness and transparency. While we understand that it can be frustrating when luck doesn’t go your way, we want to assure you that no outcomes are manipulated — all players have the same fair chances. We also strive to create bonus offers that suit different types of players.

Should you have any further concerns or need assistance, our support team is always here to help.

Best regards,
Richard Casino Team
• πριν από 11 μήνες
Πολλοί πάροχοι παιχνιδιών! Ωραίος ιστότοπος καζίνο! Ωραία ζωντανή συνομιλία! Τίποτα άλλο δυστυχώς! Έχω ήδη βαθμολογήσει πολλά καζίνο!
  • Συνομιλία ΟΚ
  • καλή τοποθεσία καζίνο
  • Γρήγορη επαλήθευση
  • Λαμβάνετε ένα μπόνους email το οποίο δεν είναι πλέον έγκυρο!
  • Καμία πιθανότητα εφαρμογής μπόνους μόνο 10%
  • RTP Πολύ κακό
  • Καμία αξία ψυχαγωγίας
Richard Casino
Αγαπητέ κύριε Ferenzano,

Σας ευχαριστούμε που επικοινωνήσατε μαζί μας και μοιραστήκατε τις ανησυχίες σας.

Λυπούμαστε για την απογοήτευση που βιώσατε κατά την επίσκεψή σας στο καζίνο μας. Είναι πάντα ο πρωταρχικός μας στόχος να διασφαλίσουμε ότι οι επισκέπτες μας θα έχουν μια ικανοποιητική και ευχάριστη εμπειρία.

Θα θέλαμε με αυτήν την ευκαιρία να διευκρινίσουμε ότι προσπαθούμε πάντα να παρουσιάζουμε μόνο τις πιο σχετικές και διαθέσιμες προσφορές, προσαρμοσμένες για να βελτιώσουμε τη διαμονή σας μαζί μας.

Μπορούμε να σχετιστούμε με την εμπειρία σας και λυπούμαστε πραγματικά που ακούμε ότι η τύχη δεν ήταν με το μέρος σας κατά την τελευταία σας περίοδο παιχνιδιού. Καταλαβαίνουμε πόση προσπάθεια και ενθουσιασμό καταβάλλετε στο παιχνίδι σας και είναι η ειλικρινής μας επιθυμία οι μελλοντικές σας εμπειρίες να είναι πιο ικανοποιητικές και ευχάριστες.
Στην πραγματικότητα, η μηχανική όλων των κουλοχέρηδων βασίζεται στην τύχη και τα αποτελέσματα μπορεί να διαφέρουν από συνεδρία σε συνεδρία.

Η ικανοποίησή σας είναι ύψιστης σημασίας για εμάς. Προσπαθούμε να κάνουμε την εμπειρία σας όσο πιο ομαλή και ευχάριστη γίνεται.

Εάν έχετε περαιτέρω ερωτήσεις ή ανησυχίες ή χρειάζεστε περαιτέρω διευκρινίσεις, μη διστάσετε να επικοινωνήσετε μαζί μας.

Με εκτίμηση,
Η ομάδα του καζίνο Richard
• πριν από 1 έτος
Richard Casino? Oh man, this place has got it all. Been playing here for a few months now, and I can’t get enough of it. The games? Toptier. Whether you're into slots or trying to get lucky at the tables, there’s seriously no shortage of options. And trust me, I’ve tried almost all of em.
One thing that really stands out is how fast the cashouts are. I’ve had a couple now, and each time, Ive been blown away by how quick they are – like, blink and it’s done. No long waiting around like with some other casinos that make you pull your hair out.
Customer service. These folks are on it. I had a tiny issue with my bonus once (I swear, I forgot to verify my phone number and email – classic move), and they sorted me out in no time. You don’t get that everywhere, trust me.
The vibe here is just... right. The site is easy to use, everything runs smooth, and it feels like they actually care about giving you a good time. I’ve played a lot of online casinos, but Richard Casino just feels like home.
  • Friendly support
  • Fast withdrawals
  • Cool bonus features
Richard Casino
Dear Mike_Fisher,

Thank you for your feedback!

We are absolutely happy to hear that Richard Casino feels like home to you - that’s exactly the vibe we aim to create for all our players.

It’s awesome to know you’ve been enjoying our top-tier selection of games and that both our quick cashouts and responsive customer service have stood out to you. We know how important it is to get things sorted fast, and it’s great to hear we’ve delivered for you!

We are so glad to have you as part of the Richard Casino family, and we can’t wait to keep bringing you even more fun and excitement.

Kind Regards,
Richard Casino Team
• πριν από 1 έτος
I didn't immediately understand what I did wrong when using the bonus, but everything was explained to me politely and easily, I understood everything, thank you very much, good service. If I had immediately asked for help in the chat, there would have been no problems at all, great
  • friendly support
Richard Casino
Dear Lincoln11991,

We sincerely appreciate you taking the time to share your feedback with us!

Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.

Kind Regards,
Richard Casino Team
• πριν από 1 έτος
Just when I though there was not a new site with any wow factor in Service, Richard Casino came along. I decided to try the platform a few months back and keep playing there due to the it being such a simple well laid out site and with such good games and really polite staff. I like Richard because it has great consistent bonuses and customer centric focus in making sure their customers enjoy their visit and time of casual online gambling and entertainment. The simplicity of the site and functional user friendly layout is a win for me and I am sure for the other numerous visitors. My verification blew my mind with the ease due top providing the right specific items as per the rules and with no hassle or delay. My wins and funds from my withdrawal was there in my account in less than 24 hours. Impressed is all I have to say and for those who want a trustworthy online professional site to their entertainment and casual gambling, Richard Casino is a site and destination online I will highly highly recommend.
  • Fast withdrawal
  • quick verification
  • Very Polite and Friendly service
  • Service is knowledgeable and fast
  • Great Platform overall
  • Very simple layout and great Game
  • Good Bonuses
  • Good well balanced RTP on Games
  • There is Nothing and I mean Nothing Negative about this Richard's Casino
Richard Casino
Dear Ruddyard,

Thank you for your time writing the feedback. It means a lot to us.
We are truly delighted to learn that you appreciate the diverse selection of games available to you and found our interface comfortable to use.

Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.


In addition, we are glad that your verification process was smooth and withdrawl was processed successfully and quickly. It brings us great joy to see our valued customers experience smooth transactions. We sincerely hope to witness your success once more in the future.

We look forward to seeing you again for more good times!

Best Regards,
Richard Casino Team
• πριν από 1 έτος
I made a deposit almost 2 weeks ago and it has not reached my account. I was told by their customer service team that this can sometimes happen and to wait 3-5 days for the funds to be returned to my account.

After 5 days, the funds still have not reached either account and I’ve been told to be patient and wait. They advised that they reached out to my bank and confirmed with my bank that they have not.

They refuse to answer my questions around how long this will take to resolve and how precedent cases have been resolved in the past.

Recently I was told to stop asking for updates which I think is completely rude especially when they’ve been avoiding my questions and have told me bold faced lies.

Almost two weeks later and they are making me feel like this is my fault and still continue to ask me to be patient. I’m sure if they were missing $300 for almost 2 weeks, they definitely wouldn’t be patient.

It’s sad that it has come down to this but their customer service is shit, rude and condescending. They literally asked me not to speak to my bank and they would sort this out but haven’t done anything on their end. I’ve also asked for proof that they have actioned ANYTHING on their end and they continue to dodge this.

As a VIP, you’re treated like an idiot. Other options out there that are better than this casino.
  • Bad customer service
  • Poor experience
  • Payment processing
  • Rude
  • Liars
Richard Casino
Dear b5v84xby4r,

Thank you for your review.

Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding the deposit issue. We understand how frustrating this situation must be for you, and we deeply regret for what this may have caused.

We also apologize for the delay in our response. Please rest assured that we have been working diligently to resolve this matter. Unfortunately, it is a complex issue that requires more time and attention to ensure it is handled correctly.

Moreover, we deeply regret that your experience with our customer service has been unsatisfactory and that you have found our team to be rude and unhelpful. Our intention was never to prevent you from contacting your bank, but to ensure that we could resolve the matter internally as efficiently as possible. We apologize if this was not communicated effectively.

Our team is committed to finding a resolution as soon as possible. We value your business and your patience during this time.

Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Best regards,
Richard Casino team
• πριν από 1 έτος
Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card . Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and address. so there is no excuse to reject the verification of the card.
  • high wagering x40 and bonus game or free spins with very low outcome
  • long verification process
  • no care about their VIP customers
Richard Casino
Dear leobraveheart1,

We appreciate your feedback about our casino.

Firstly, we want to note that we understand how complex and confusing the verification process can be, nevertheless, our support team has done its best to help you in this matter.

We want to bring your attention to that due to our regulations, there are some special rules and requirements for the documents, which can be accepted by us for successful verification. In particular, to verify the card, it should be a photo of both sides of it, where the first 6 and last 4 digits, expiry date, and your name are visible. In the case of a virtual card, it must be a screenshot with all the necessary details.

Moreover, we have rechecked the information regarding the verification process of your profile and want to inform you, that our team is diligently reviewing the documents you submitted, ensuring that they comply with all relevant regulations and meet our quality standards. We regret to inform you that the process is taking longer than anticipated.

Rest assured that our relevant team is giving your document the attention it deserves to ensure accuracy and compliance. We understand the inconvenience this delay may cause you and sincerely apologize for any frustration or inconvenience it may have caused.

Please know that we are committed to providing you with the best service possible, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Sincerely,
Richard Casino team
• πριν από 1 έτος
the site runs very well, is top tier, and all the best providers and games
closely well-managed site..
fast payout
the one-time thing is probably true who knows...when the RTP¨ drop ist steep.
i provoke them ( on the surface i fit the profile) and i can't emphasize enough they will try to question YOU and reject your documents to verify your ID...lie here and there about documents being cropped or something along those lines but in the end...they are a legit business under licensed and they value that.
customer service is experienced, can be good but also very toxic as they try to induce tilt or mistake from you..
responsible gaming tool which is a very good 1 , deposit limits, lost limit ect
  • responsible gaming tool
  • run smooth
  • games and provider top tier
  • well managed
  • verification process can be something else
  • customer service can lie and purposely try to be toxic
Richard Casino
Dear thedonpitt,

Thank you for the feedback!

We're pleased to hear that you appreciate the quality of our site, including its performance, game selection, and efficient payout process. Ensuring a seamless and enjoyable experience for our players is one of our top priorities.

Regarding your concerns about fluctuations in RTP, please rest assured that we maintain fairness and transparency in all our games. We continuously monitor and adjust our systems to provide the best possible gaming experience for our players.

Moreover, we apologize for any inconvenience you may have experienced during the verification process. While we take stringent measures to verify player identities in compliance with regulatory requirements, we understand that this process can sometimes be frustrating. We assure you that our intention is always to ensure the security and integrity of our platform.

As for the feedback regarding our customer service, it is invaluable to us. We strive to provide courteous and helpful assistance to all our players. We will take your comments into consideration to further improve the quality of our support services.

We hope to continue serving you with excellence in the future.

Sincerely,
Richard Casino team
• πριν από 1 έτος
Last year got a nice experience but this year its terrible. No more interesting. I think that when you win one time , after your always lose . Also, the bonus and cash bonus are interesting but you gonna lose all very fast. Service client and VIP manager are very good but not enough to replace all money you gonna lose.

  • Service client
  • Cash back bonus VIP Program
  • Alot of games
  • Christmas gift for VIP players
  • RTP not interesting
Richard Casino
Dear veronika8484,

We appreciate your feedback.

We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.

We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!

In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.

Thank you once again for bringing your concerns to our attention.

Sincerely,
Richard Casino team
• πριν από 1 έτος
They are dishonest in their troubleshooting to always reflect that the customer is in the wrong, and 8 know that is a fine line as you are partaking in gambling

Just a greedy entity with no morals

I cleared over 60 levels of their loyalty program when asked where my bonuses are they say I "switched them off" which never happened as I've never even SEEN the button they speak of where you turn your loyalty program bonuses on and off? Why would anyone do that? There's no benefit to it ...

So basically, will pay but largely 8 find this particular casino to be 1/10
  • Dishonest
  • No support
  • Bonus "functionality" attached to its rewards program
  • 3-5 days withdrawal despite what they say
  • Never felt they delivered
  • Misleading product
Richard Casino
Dear florenceruingamoana,

Thank you for the review!

We're deeply sorry to hear about your recent experience and the frustration it has caused you. It's certainly not the level of service we strive to provide, and we appreciate you bringing this matter to our attention.

We regret any misunderstanding or miscommunication that may have occurred during your interaction with our support team. Rest assured, we take your feedback seriously and will investigate this issue thoroughly to prevent similar occurrences in the future.

Regarding the issue with the bonus from our Loyalty program, we want to bring to your attention, that you received and successfully played the most bonuses from it. This information is free to check in your Profile -> Promo -> Bonus history tab.

Nevertheless, you indeed missed part of the bonuses due to the disabled "Use bonuses" option. This option refers to any bonuses in our casino, not only the bonuses from the Loyalty program, and is located in the Deposit tab. Thus, you might have turned it off from time to time while making deposits to our site, which also might have been done by mistake.

However, due to technical reasons, bonuses from the Loyalty program cannot be added automatically in case the "Use bonuses" option is disabled.

Your feedback is invaluable to us, as it helps us improve and better serve our customers. We genuinely apologize for falling short of your expectations and for any inconvenience caused.

Your understanding is much appreciated.

Sincerely,
Richard Casino team
• πριν από 1 έτος
At first glance, it may seem that Richard Casino is the same casino as most on the Internet, but this is far from the case. I have been playing at this casino for a month now and I can give a fairly accurate review of this site. I hope it will be useful to people who are looking for a casino to play.
This site has a very good and professional support service. I don't have to wait for an answer for 10 minutes to solve the problem. I get a reply very quickly and they are always helpful. Always happy to chat. Definitely professionals.
Also, this site has unique bonuses. I have seen free spins and cashback bonuses on many sites, but I have not seen the Wheel of Fortune bonus anywhere. This is an extremely cool experience if you are already tired of other bonuses. There is even a chance to win a secret physical gift from the wheel of fortune and I wonder what that might be.
I also like the technical stability of the site. I always get bonuses on my deposits, all my bets are settled quickly, the site is always up and never crashes or loads slowly. This is very important to me when choosing a casino to play.
I did not notice any serious shortcomings of this site. What could be improved is the list of countries from which it is allowed to play in this casino. After all, the list of countries in which it is forbidden to play in this casino is quite long. On the other hand, this casino is fair, but hopefully players from most countries will have the opportunity to try this high-level service and enjoy playing on this site.
I recommend you try it, you won't regret it.
  • Professional support service
  • Unique bonuses
  • Technically stable site
  • A large list of countries prohibited for the game
Richard Casino
Dear Max_Debil,

We appreciate your detailed review of Richard Casino! We're thrilled you find our customer support prompt and professional. The unique Wheel of Fortune bonus and technical stability of our site aim to enhance your gaming experience.

Regarding the list of countries, we appreciate your feedback. We are continually working to expand our services while ensuring compliance with regulatory requirements.

Thanks for recommending Richard Casino, and we look forward to providing more enjoyable experiences.

Best regards,
Richard Casino
• πριν από 1 έτος
If you have been looking for a gambling site for a long time, if you are tired of coming across dishonest and deceptive sites and you want to find an honest and reliable site to play, then I understand you. I was in the same situation and I am very glad that I came across Richard Casino. I highlighted four main advantages of this casino that are important to me among other sites. The first is bonuses. There are a lot of bonuses in this casino and they are all very generous. For example, every Tuesday I get 100 free spins for every deposit I make. The second advantage is the number of games. I'm never bored because I've already tried so many games to play and I really like them. The third advantage is fair chances to win. In the last week I have already won the jackpots 3 times and received my winnings fairly. The fourth advantage is very simple verification. I was able to withdraw my funds just by uploading the ID, it's cool and doesn't take much time.
The only drawback I noticed is not instant withdrawals. On average, I wait 10 hours until I receive my funds. It's not much, but if you're willing to sacrifice it to get an honest and generous casino, then it's fine for you. This is a good site for daily play.
  • Generous bonus system
  • A large number of providers and games
  • Fair chances of winning
  • Easy verification
  • Not instant withdrawals
Richard Casino
Dear Hailey,

Thanks for sharing your great experience with Richard Casino! We're thrilled to know you appreciate our generous bonuses, diverse game selection, and fair winning chances, including your recent jackpot wins.

We're glad the verification process was straightforward for you. Regarding withdrawal times, we're working on efficiency while ensuring reliability.

Thanks for choosing Richard Casino for your daily play. If you have more suggestions or questions, feel free to reach out to our support team.

Best regards,
Richard Casino
• πριν από 2 έτη
I had been playing at my old casino for a few years and was fed up with the disloyal attitude of the customer service towards regular players, so I decided to find a new casino to play at. Fortunately, I came across Richard Casino. I really liked this site. It is very simple, the navigation was clear to me at first glance. It is also interesting that I got my first jackpot of 5000 euros (although I played in NOK, but that is not the main thing) and withdrew my funds without problems after verification. Very cool, I am satisfied with the number of games and the number of bonuses. Also, I like the VIP managers in this casino who give me activity bonuses even when I'm temporarily out of money. This site is worth your attention!
  • friendly support service
  • many bonuses
  • fair games
  • easy navigation
  • not tested by time
Richard Casino
Dear StaceyGray,

Appreciate your positive feedback on Richard Casino! We're thrilled you found the site user-friendly, and congrats on the 5000 euro jackpot! We aim for a smooth withdrawal process and are pleased it met your expectations.

We're glad you enjoy the variety of games and bonuses. Our VIP managers are here to ensure you have a great experience.

Thanks for choosing Richard Casino, and we look forward to providing continued excellence in your gaming journey. Feel free to reach out if you have any questions.

Best regards,
Richard Casino
• πριν από 2 έτη
It's a good casino and definitely worth your attention, but I have mixed feelings right now. Now I will explain why.
I played at this casino every day during December and I was completely satisfied with everything. I received a lot of bonuses, won jackpots several times and quickly withdrew my funds in an hour. However, in January, my favorite bonus - the Wheel of Fortune - disappeared from the site. I don't understand why this happened. This was very convenient, because I received a bonus on almost every deposit thanks to the wheel of fortune scroll. Now since January I have not been able to get spins on the wheel of fortune and it makes me sad. Hopefully they will bring this bonus back to their site soon.
However, this casino also has a cool loyalty program, so I get a lot of bonuses for replacing Wheel of Fortune, but it's not what I'm used to.
  • many bonuses
  • fast withdrawals
  • friendly support service
  • bonuses disappear
  • experiments with removing bonuses may fail
Richard Casino
Dear Mia_Mia,

Thank you for your feedback and dedication to our casino. We're glad you enjoyed bonuses, won jackpots, and experienced swift withdrawals.

We apologize for the temporary absence of the Wheel of Fortune bonus and appreciate your patience as we work to enhance our features. We value your loyalty and strive to make your experience rewarding.

Your understanding means a lot. If you have more concerns or suggestions, feel free to reach out. Thanks for your loyalty, and we look forward to providing more positive experiences.

Best regards,
Richard Casino
• πριν από 2 έτη
I love this slot site. I like the way it keeps u entertained and it doesn't get boring cause it has many different games and the winnings are goood! I can highlight the friendly support team, good winnings, fast payouts, and cool design, so it's hard to get bored here.
  • cool design
  • fast payouts
  • good winnings
  • support team is very friendly
Richard Casino
Dear NataliFobek1998,
Thank you for sharing your opinion.
Hope you continue to enjoy playing our casino.
Have a wonderful time spinning
Best regards,
Richard Casino
• πριν από 2 έτη
Wery good play and I love this casino. The graphics are out of this world, so much fun to play , chat and the payouts are good. It is very relaxing.
  • graphics
  • good payouts
Richard Casino
Dear Nicole77651,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino
• πριν από 2 έτη
Deposited for about 4 days now and the money is yet to reflect. Funniest part is they keep telling me to wait that they are working on it- so not good chat. Please is this how casinos work.
  • Nothing
  • Everything
Richard Casino
Greetings, chriswinerchris!
We cannot even describe how sorry we are to receive such feedback. We put every effort to create something that will be equally loved by each player.

However, sometimes there are difficulties that we cannot influence. Nevertheless, we do our best to solve each problem on an individual basis.
Please contact our friendly support team and I am sure they will do their best to help you.

Best regards,
Richard Casino
• πριν από 2 έτη
It's a pretty good casino. This is where you can have a good time looking at the high-quality drawn slots. An inherent advantage of this site is also a very high-quality and friendly support service. Many people have already mentioned this, but no words are spared for such a team, so I'll also share my opinion. They are just great. Especially the agent Vincent with his Star Wars greeting. It impressed me because I have been a fan of this saga since childhood.
  • a lot of fun
  • high-quality drawn slots
  • friendly support service
Richard Casino
Dear HarrelRoseOlhrein,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino
• πριν από 2 έτη
Όσον αφορά τις πληρωμές, δεν έχω δοκιμάσει ποτέ ένα πιο γρήγορο καζίνο. Επαληθεύτηκε σε περίπου 30 λεπτά, πληρωμή 4000,00 ευρώ μέσα σε 5 λεπτά. Η επιλογή παιχνιδιών είναι επίσης καλή. Το μόνο πράγμα είναι το όριο ανάληψης, το οποίο θα μπορούσε να είναι υψηλότερο.
  • Ταχύτητα
  • Εξαιρετική εξυπηρέτηση πελατών
Richard Casino
Warm greetings, burtscher.wolfgang!

Thank you for sharing your opinion and your kind words.

Best regards,
Richard Casino
• πριν από 2 έτη
A cool place to spend time. I chose this casino because I saw that I could get 20 free spins. So I registered, got them and even won. I withdrew 100 bucks. It's the easiest money I've ever made in my life. Moreover, the speed of withdrawal was a pleasant surprise. Another advantage is that the development team is working on this site, and I haven't noticed a single technical error during my use.
  • cool sign up bonus
  • fast cashout
  • everything is fine on the technical side
  • I didn't notice
Richard Casino
Dear, Olaf_Clitz777!

We humbly thank you for your kind words. Have fun and happy spinning!

Best regards,
Richard Casino
• πριν από 2 έτη
Δεν νομίζω ότι είναι καλό καζίνο για να παίξεις κουλοχέρηδες.
Έκανα δύο καταθέσεις με τα αντίστοιχα μπόνους κατάθεσης και αυτό που παρακολούθησα ήταν τα χρήματά μου να εξαφανίζονται γρήγορα χωρίς συγκίνηση χωρίς το RTP που βρίσκω σε άλλα καζίνο.
Δεν συνιστώ αυτό το καζίνο στους λάτρεις των κουλοχέρηδων, μπορεί να αποθαρρυνθούν αρκετά από το RTP των κουλοχέρηδων
  • Καλό σχέδιο
  • Άμεσες καταθέσεις
  • Τίποτα άλλο να πω
  • Το RTP των κουλοχέρηδων είναι πολύ χαμηλότερο σε σύγκριση με άλλα καζίνο
Richard Casino
Dear Mco00,
We sincerely apologize for the frustration and disappointment you experienced while playing our slots.
We understand how disheartening it can be to lose. Please rest assured that our team continuously works to provide a fair experience and an authentic casino atmosphere.

It's important to remember that gambling always carries an element of risk. We encourage responsible playing and remind players that a random number generator determines outcomes to maintain a fair and unbiased environment for everyone.
We hope your future playing will bring you nothing but joy! Good luck!
Best regards,
Richard Casino
• πριν από 2 έτη
Είμαι στην 7η κατάθεσή μου εδώ τώρα - δεν έχω κερδίσει ποτέ τίποτα εδώ. Κάτι που από μόνο του μπορεί να μην είναι και πολύ κακό με «μόνο» 7 καταθέσεις, αλλά από αυτή την πλευρά το υπόλοιπό μου ανεβαίνει χωρίς ούτε ένα τσαμπουκά. Οι δυνατότητες μπόνους είναι ένα ανέφικτο όνειρο. Δεν ξέρω τι φταίει εδώ, αλλά κάτι δεν πάει καλά εδώ... το ρεκόρ μου ήταν 5 λεπτά για να αδειάσω το υπόλοιπο. Δεν έχω νιώσει ποτέ τόσο αμήχανα σε καζίνο. Οι διαχειριστές Live Support + VIP φαίνεται να είναι bot ή τουλάχιστον να ανταποκρίνονται με τη βοήθεια bot.

Ενημέρωση: 12 καταθέσεις τώρα - το υπόλοιπο ΠΟΤΕ δεν ανέβηκε πολύ. Απάτη..
  • σχέδιο
  • Πολλά παιχνίδια και πάροχοι παιχνιδιών
  • Κατά τη γνώμη μου είναι απάτη
Richard Casino
Dear Mrerg89,
We want to assure you that our games are designed with fairness in mind, and we do not program them to make players win or lose according to any particular outcome. Our goal is to create a balanced and enjoyable gaming experience for everyone.

We understand that streaks of losses can be incredibly frustrating and disheartening.
Every player encounters rough patches from time to time. It's important to keep in mind that these moments do not define your overall gaming experience. They are just part of the journey and can make your eventual victories all the more satisfying.
Take a break if you need one, come back when you're ready, and know that brighter moments are ahead.

As for our support team, I want to assure you that we have a team consisting exclusively of real people. You can be sure of this just by contacting us ;)

Warm regards,
Richard Casino
• πριν από 2 έτη
Οπότε δεν μπορώ να καταλάβω όλες αυτές τις υπέροχες κριτικές. Θέλετε να καταθέσετε ΑΜΕΣΑ αλλά τα χρήματα δεν πιστώνονται ΑΜΕΣΑ. Τότε γιατί προσφέρω κάτι τέτοιο; Η υποστήριξη είναι ωραία, αλλά τίποτα περισσότερο. Δεν λαμβάνετε πραγματικά καμία βοήθεια από αυτούς.

Έτσι δυστυχώς αυτό το καζίνο δεν είναι η περίπτωσή μου. Το RTP είναι καταστροφή, τα παιχνίδια κολλάνε και πρέπει να περιμένετε για πάντα για την κατάθεσή σας
  • Ωραία διάταξη σελίδας
  • Ωραία υποστήριξη
  • Οι καταθέσεις δεν είναι άμεσα διαθέσιμες
  • Το RTP είναι κακό
  • Τα παιχνίδια κολλάνε
Richard Casino
Dear Sandor,
We're so frustrated to see you are of such an opinion. However, the slots just give random combinations. Thus, the winnings can be different. Remember Winston Churchill's words: 'Success consists of going from failure to failure without loss of enthusiasm'.
We wish you lots of luck to play and win!

Also, please note we're open to suggestions.
If there is anything we can do for you, just let us know via LiveChat or email [email protected]
Best regards,
RichardCasino
• πριν από 2 έτη
I have been playing in this casino for 2 months now. And I am very pleased with the gaming experience that this casino gives me. A large selection of providers and colorful games is very pleasing. I was also pleasantly surprised by the monthly withdrawal limits and a wide variety of currencies, including this casino supports deposits via cryptocurrency. I haven't found any negative aspects yet, but I'll let you know if there are any.
  • A large selection of providers and colorful games
  • monthly withdrawal limits
  • wide variety of currencies, including deposits via cryptocurrency
  • I haven't found any negative aspects yet
Richard Casino
Dear BrianHay777,

Thank you very much for your valuable feedback.

We're glad you found our selection of games and providers appealing. Our primary focus is to offer you the ultimate gaming experience.

If you have any questions or need assistance, feel free to contact our friendly customer support team.

Best regards,
RichardCasino
Επεξήγηση του Δείκτη Ασφάλειας

Επεξήγηση του Δείκτη Ασφάλειας του Richard Casino

Ρίξτε μια ματιά στις επεξηγήσεις των παραγόντων που λαμβάνουμε υπόψη μας όταν υπολογίζουμε τη βαθμολογία Δείκτη Ασφάλειας του Richard Casino. Ο Δείκτης Ασφάλειας είναι η βασική μέτρηση που χρησιμοποιούμε για να περιγράψουμε την αξιοπιστία, τη δικαιοσύνη και την ποιότητα όλων των online καζίνο στη βάση δεδομένων μας.

Δείκτης ασφάλειας:Πολύ υψηλός9.2/10
Καζίνο μέτριου μεγέθους, βάσει της έρευνας και των εκτιμήσεών μας
Θεωρούμε τους όρους και τις προϋποθέσεις του καζίνο δίκαιους
Δεν βρέθηκε σε καμία σχετική μαύρη λίστα καζίνο
Κανένα παράπονο παίκτη ή πολή χαμηλή αξία των παρακρατηθέντων κερδών στα παράπονα παικτών σε σχέση με το μέγεθος του καζίνο
Λάβαμε επίσης υπόψη μας άλλους παράγοντες, που είχαν μια θετική επίδραση στον Δείκτη Ασφάλειας του καζίνο
Ο Δείκτης ασφάλειας αυτού του καζίνο υπολογίστηκε με βάση την έρευνα που κάναμε και τα δεδομένα που συλλέχθηκαν από την ομάδα μας για τις αξιολογήσεις καζίνο. Μάθετε περισσότερα για τη μεθοδολογία αξιολόγησης καζίνο

Αυτό το καζίνο σάς συμπεριφέρθηκε άδικα;

Υποβολή παράπονου

Σημαντικό

Σημαντικό: Δεν επιτρέπεται η χρήση VPN Αυτό το καζίνο δεν επιτρέπει τη χρήση VPN από τους παίκτες. Προσοχή, αν χρησιμοποιήσετε VPN για να αποκτήσετε πρόσβαση σε αυτό το καζίνο, μπορεί μελλοντικά το καζίνο να χρησιμοποιήσει το γεγονός αυτό εναντίον σας και να ακυρώσει τα κέρδη σας.

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Ο λογαριασμός του παίκτη έχει κλείσει και η ανάληψη απορρίφθηκε.

Ο παίκτης από την Αυστραλία είχε καταθέσει 60$ και είχε κερδίσει το μεγάλο προοδευτικό τζάκποτ, αλλά αργότερα διαπίστωσε ότι η ανάληψή του απορρίφθηκε και ο λογαριασμός του διαγράφηκε. Παρά το γεγονός ότι είχε εκπληρώσει το απαιτούμενο ποντάρισμα για τις περιστροφές ανταμοιβών επιβράβευσης, ζήτησε βοήθεια για να ανακτήσει τα κέρδη του. Η Ομάδα Παραπόνων εξέτασε την υπόθεση και κατέληξε στο συμπέρασμα ότι το καζίνο είχε εκπληρώσει τις υποχρεώσεις του, βάσει της συμφωνίας που είχε συμφωνήσει με τον χρήστη. Τελικά, η καταγγελία απορρίφθηκε και ο παίκτης συμβουλεύτηκε να επικοινωνήσει με την τράπεζά του για περαιτέρω διευκρινίσεις σχετικά με την κατάσταση της συναλλαγής, καθώς φέρεται να παρείχε στο καζίνο λανθασμένα στοιχεία μεθόδου πληρωμής ή/και τα στοιχεία ενός τραπεζικού λογαριασμού που θα έπρεπε να είχε κλείσει.

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ΠΟΣΟ ΑΜΦΙΣΒΗΤΗΣΗΣ: A$5.000
Η ετυμηγορία μας Ο παίκτης σταμάτησε να απαντάει

Η απόσυρση του παίκτη καθυστερεί λόγω προβλημάτων επαλήθευσης.

Ο παίκτης από την Αυστραλία αντιμετώπισε προβλήματα με την ανάληψη χρημάτων, καθώς το καζίνο απαιτούσε επαλήθευση των καταθέσεων με πιστωτική κάρτα, αλλά είχε δώσει μπερδεμένες και εσφαλμένες ημερομηνίες συναλλαγής. Μετά από επικοινωνία με το καζίνο για διευκρίνιση, ο παίκτης δεν μπόρεσε να βρει αντίστοιχες τραπεζικές συναλλαγές, γεγονός που οδήγησε στην άρνηση της απόσυρσής τους. Η επαλήθευση του παίκτη τελικά ολοκληρώθηκε, αλλά το καζίνο επέβαλε ημερήσιο όριο ανάληψης και καθυστέρησε τη διαδικασία, επικαλούμενος εκτεταμένους ελέγχους. Η καταγγελία τελικά απορρίφθηκε λόγω της έλλειψης ανταπόκρισης του παίκτη στις έρευνες της Ομάδας Παραπόνων, γεγονός που εμπόδισε την περαιτέρω διερεύνηση του θέματος.

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ΠΟΣΟ ΑΜΦΙΣΒΗΤΗΣΗΣ: A$4.000
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