Casino set me depositlimit because I had deposited over 10000euros in a less than a week. Despite the limit, the next week I could still deposit over the limit. I contacted to customerservice and asked how was it possible and a few hours later they notified me by email that they now took the limit off, because I no longer needed one. So I had deposited over 13000e/week and casino takes limits off, its clear that they had to took it off because they had failed it.
Casino denies that I could ever deposit over the limit they had set to me, even I have all the evidence, still they ignors the facts and refuse to answer me.
I also could not earlier set myself depositlimit to any of Infiniza casinos, but ofcourse that was denied too and I never got explanations what was wrong with the platform.
Casino denies that I could ever deposit over the limit they had set to me, even I have all the evidence, still they ignors the facts and refuse to answer me.
I also could not earlier set myself depositlimit to any of Infiniza casinos, but ofcourse that was denied too and I never got explanations what was wrong with the platform.
- Depositlimits and responsible gaming failed
