My experience with BDMBet has been very disappointing.
I requested a withdrawal of 1500 CAD after fully verifying my account (passport, proof of deposit, proof of address, email, and phone number). At first, support confirmed that my account was fully verified and that my withdrawal would be processed within 24 hours. Shortly after, they contradicted themselves, claiming that my account was "under investigation" without providing any reason or timeframe.
My withdrawal was cancelled once without explanation, and I was repeatedly asked for additional documents that I had already submitted. Despite fulfilling all wagering requirements (I even wagered more than required, as proven by the Reba points system), my withdrawal is still blocked.
This behaviour is unacceptable for a licensed casino. I kindly ask CasinoGuru to assist me in getting my rightful winnings paid.
Update (30 August 2025):
After submitting all requested documents (including 3 payslips), BDMBet has now permanently closed my account while a withdrawal of 1500 CAD was still pending. They only referred to "Terms & Conditions" without giving any reason. This is an abusive account closure to avoid payment. I have escalated this case to Curaçao Licensing.
I requested a withdrawal of 1500 CAD after fully verifying my account (passport, proof of deposit, proof of address, email, and phone number). At first, support confirmed that my account was fully verified and that my withdrawal would be processed within 24 hours. Shortly after, they contradicted themselves, claiming that my account was "under investigation" without providing any reason or timeframe.
My withdrawal was cancelled once without explanation, and I was repeatedly asked for additional documents that I had already submitted. Despite fulfilling all wagering requirements (I even wagered more than required, as proven by the Reba points system), my withdrawal is still blocked.
This behaviour is unacceptable for a licensed casino. I kindly ask CasinoGuru to assist me in getting my rightful winnings paid.
Update (30 August 2025):
After submitting all requested documents (including 3 payslips), BDMBet has now permanently closed my account while a withdrawal of 1500 CAD was still pending. They only referred to "Terms & Conditions" without giving any reason. This is an abusive account closure to avoid payment. I have escalated this case to Curaçao Licensing.
- The website is accessible and works properly.
- The Reba betting points system allows players to track their wagering activity
- I was able to deposit and play without major technical issues.
- My withdrawal of 1500 CAD was cancelled without a valid reason
- My account was suspended even though all my documents had been verified
- Support gave contradictory information: first confirming that my withdrawal would be processed within 24 hours, then blocking it due to "investigation
- Abusive delays and complete lack of transparency in payment processing
