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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Απαντήσεις παραπόνου από τον χρήστη Veronika Fritz

Ελληνικά
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear rafbandi33,I'm glad to hear that your issue has been resolved successful... πριν από 1 έτος
Dear Bruno619,I'm glad to hear that your issue has been resolved successfully... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear luis190117morq,I'm glad to hear that your issue has been resolved succes... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear Mika777,I have tried to contact the casino repeatedly but had no success... πριν από 1 έτος
I'm sorry you had to wait so long without proper communication from the casin... πριν από 1 έτος
Dear qxa5608,I'm glad to hear that your issue has been resolved successfully.... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
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