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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Απαντήσεις παραπόνου από τον χρήστη Veronika Fritz

Ελληνικά
Dear rile15,I have tried to contact the casino repeatedly but had no success.... πριν από 1 έτος
It appears that this issue may have been resolved, but without confirmation f... πριν από 1 έτος
I'm glad to hear that your issue has been resolved successfully. I will now m... πριν από 1 έτος
Dear dcano6208,I'm glad to hear that your issue has been resolved successfull... πριν από 1 έτος
Dear Godaonex,I'm glad to hear that your issue has been resolved successfully... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear johnanthonypack,I'm glad to hear that your issue has been resolved succe... πριν από 1 έτος
Dear matonga,I'm glad to hear that your issue has been resolved successfully.... πριν από 1 έτος
Dear CasinoGoddess29I fully understand your unwillingness to deposit money in... πριν από 1 έτος
Dear ColemansBet,I'm glad to hear that your issue has been resolved successfu... πριν από 1 έτος
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