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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
Hello I am glad to hear that, Janet! As the complaint has been successfully r... πριν από 2 έτη
Dear Navi0, I tried to contact the casino repeatedly but without success. I’m... πριν από 2 έτη
Unfortunately, we’re rejecting this case because the player hasn’t responded ... πριν από 2 έτη
Dear Monique, I apologize, but since we haven’t received any response from th... πριν από 2 έτη
Hello Andreii109,the casino provided us with supporting evidence in your case... πριν από 2 έτη
Hello all,We appreciate the casino's act of goodwill to credit Anto1318 the a... πριν από 2 έτη
Dear NielsGambling,I am very sorry about the whole situation, unfortunately, ... πριν από 2 έτη
Even if we’ve assumed that the issue has been resolved, without confirmation ... πριν από 2 έτη
Hello,The casino provided us with evidence that two accounts were funded by t... πριν από 2 έτη
Hello all,We've reopened the complaint per the casino's request.The casino pr... πριν από 2 έτη
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