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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
Dear Maf97,Thank you very much for submitting your complaint. I’m sorry to he... πριν από 2 λεπτά
Dear jaspam4111,Thank you very much for submitting your complaint. I’m sorry ... πριν από 33 λεπτά
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 17 ώρες
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 17 ώρες
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 17 ώρες
Thank you very much, mrgazza, for providing the necessary information. I will... πριν από 17 ώρες
Dear basedschalke,Have you tried to request a new withdrawal afterward since ... πριν από 17 ώρες
Thanks for your reply.Dear Bc.GameCould you please clarify whether the inform... πριν από 17 ώρες
Thank you for your opinion.We accept the situation of delayed withdrawals as ... πριν από 17 ώρες
Thanks for your reply.Have you received any feedback regarding the verificati... πριν από 18 ώρες
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