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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
Dear Thomas,I apologize, but since we haven’t received any response from the ... πριν από 2 έτη
Dear all, Unfortunately, we’re forced to reject this case because the player ... πριν από 2 έτη
Dear Mbellantone,I apologize, but since we haven’t received any meaningful re... πριν από 2 έτη
Hello all,Even if we’ve assumed that the issue has been resolved, without con... πριν από 2 έτη
I am glad to hear that your withdrawal was successful, leon! As the complaint... πριν από 2 έτη
I’m very sorry Mariano we couldn’t help you to resolve this case, but please ... πριν από 2 έτη
Thank you for letting us know, rafaelradlein. As the complaint has been succe... πριν από 2 έτη
I am glad to hear that, Mak1nho! As the complaint has been successfully resol... πριν από 2 έτη
I am glad to hear that, remmeleigor! As the complaint has been successfully r... πριν από 2 έτη
Great news Tophat! As the complaint has been successfully resolved, we will n... πριν από 2 έτη
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