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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
Dear tajpalaceuk,I'm glad to hear that your issue has been resolved successfu... πριν από 1 έτος
Thank you very much, benni123, for providing the necessary information. I wil... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Thank you for your understanding. I will send you the list of suggested websi... πριν από 1 έτος
Thank you very much, oezer55, for providing the necessary information. I will... πριν από 1 έτος
Thanks for your reply.Rest assured the complaint will stay public for others ... πριν από 1 έτος
Dear Casumoplayer1,We are extending the timer by 7 days. Please, be aware tha... πριν από 1 έτος
That is indeed a possibility, nikowein1980.Thank you very much for providing ... πριν από 1 έτος
I checked the information again and we can't be sure the casino had anything ... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
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