CasinoSecret - Η μέθοδος απόσυρσης του παίκτη είναι περιορισμένη.

After making my initial deposit using cryptocurrency, I attempted to make a withdrawal and received a notification requesting that I use a bank transfer for the withdrawal.

However, considering the current legal situation in Japan, making withdrawals via bank transfer is not advisable. In fact, many players currently use cryptocurrency for both deposits and withdrawals.

Despite communicating this, they are insisting that I must use a bank transfer for my withdrawal.

This approach, in a casino targeting Japanese players, seems to be pushing some players to give up on withdrawing their funds.

初回入金を仮想通貨で実行した後、出金しようとしたところ「銀行振込での出金をしてほしい」との連絡をいただきました。

しかし、現在の日本の法事情を鑑みると、銀行振込による出金を行うことは得策ではありません。（実際、現在では非常に多くのプレイヤーが仮想通貨による入出金をしています。）

その旨を連絡しましたが、それでも銀行振込による出金をしてほしいとの一点張りです。

日本プレイヤーをターゲットにしたカジノでこのような手段をとり、一部のプレイヤーに出金をあきらめるように促していると捉えられます。

Hello makonagix,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CasinoSecret. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• Are there any available withdrawal methods other than bank transfer and crypto?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick