Hello
I made an account because casino guru had them on the top listed casino
Did 100 euro deposit and get the bonus after I had to ask support to put it on my account
After hour playing I had nice balance with real money so I just canceled the bonus and the free spins because they have wagering with it. That was nice that u can just take ure real money and real money winnings without wagering the bonus..
Then its time to withdraw the money and I choose bank transfer, put in my details and clicked withdraw…
Then the withdrawal kept in pending condition for almost 36 hours… I asked chat twice to fasten up the process because I don’t like the delay and I read a lot of people got money in 3/4 hours. Sadly not for me.
After I chatted the support for second time and asked about my withdrawal and I didn’t like the delaying tactics the support told me that they will ask backoffice to speed up the proces….. suddenly in 10 minutes I got a message from my bank that a amount was put on my balance hahaha what a fairytale I told my self…
Its a good casino with a lot of games and nice staff. But please hurry up the withdrawals so that we players come back to play with u guys..
7/10 is the score for now because they where nice and the verification was also in couple of hours after complaining on the chat because I always want my account to be fully verified for that I begin playing so no delay will be there with withdrawal…
I made an account because casino guru had them on the top listed casino
Did 100 euro deposit and get the bonus after I had to ask support to put it on my account
After hour playing I had nice balance with real money so I just canceled the bonus and the free spins because they have wagering with it. That was nice that u can just take ure real money and real money winnings without wagering the bonus..
Then its time to withdraw the money and I choose bank transfer, put in my details and clicked withdraw…
Then the withdrawal kept in pending condition for almost 36 hours… I asked chat twice to fasten up the process because I don’t like the delay and I read a lot of people got money in 3/4 hours. Sadly not for me.
After I chatted the support for second time and asked about my withdrawal and I didn’t like the delaying tactics the support told me that they will ask backoffice to speed up the proces….. suddenly in 10 minutes I got a message from my bank that a amount was put on my balance hahaha what a fairytale I told my self…
Its a good casino with a lot of games and nice staff. But please hurry up the withdrawals so that we players come back to play with u guys..
7/10 is the score for now because they where nice and the verification was also in couple of hours after complaining on the chat because I always want my account to be fully verified for that I begin playing so no delay will be there with withdrawal…
- Nice and easy website
- Kind support
- Fast deposit options
- Had no fees with bank withdrawal
- The withdrawal must be faster
