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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Απαντήσεις παραπόνου από τον χρήστη Veronika Fritz

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Dear Bruno619,I'm glad to hear that your issue has been resolved successfully... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear luis190117morq,I'm glad to hear that your issue has been resolved succes... πριν από 1 έτος
Dear Mika777,I have tried to contact the casino repeatedly but had no success... πριν από 1 έτος
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Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear Blendaxavier,I'm glad to hear that your issue has been resolved successf... πριν από 1 έτος
Dear musikah695,I have tried to contact the casino repeatedly but had no succ... πριν από 1 έτος
Dear like420skywalker,I have tried to contact the casino repeatedly but had n... πριν από 1 έτος
Dear masato6613,I'm glad to hear that your issue has been resolved successful... πριν από 1 έτος
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