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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
Thank you very much, Paralel, for providing the necessary information. I apol... πριν από 1 έτος
Thanks for your patience, jamesburtondrums.The casino is licensed by another ... πριν από 1 έτος
Thank you very much, Phoenixmerlin, for providing the necessary information. ... πριν από 1 έτος
Thank you very much, Lola1556, for providing the necessary information. I wil... πριν από 1 έτος
Thank you very much, artjomiska, for providing the necessary information. I w... πριν από 1 έτος
Dear tdblu1979,I'm glad to hear that your issue has been resolved successfull... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear Donhoang99,I changed the disputed value to '1200€' down from '12000€'I'm... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
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