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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
Dear otis35,We are extending the timer by 7 days. Please, be aware that in ca... πριν από 1 εβδομάδα
Dear Nico12399,Thank you very much for submitting your complaint. I’m sorry t... πριν από 1 εβδομάδα
Dear kingbj861,We are extending the timer by 7 days. Please, be aware that in... πριν από 1 εβδομάδα
Dear Kalinkanev,We are extending the timer by 7 days. Please, be aware that i... πριν από 1 εβδομάδα
Dear Stayfrosty94,Thank you very much for submitting your complaint. I’m sorr... πριν από 1 εβδομάδα
Thank you very much, andandjonnyx, for providing the necessary information. I... πριν από 1 εβδομάδα
Dear Senthy,We're glad to hear that your issue has been resolved. We'll go ah... πριν από 1 εβδομάδα
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 εβδομάδα
Thank you very much, erickpowcam93, for providing the necessary information. ... πριν από 1 εβδομάδα
Thank you very much, Anna-Chlo, for your patience and for providing the neces... πριν από 1 εβδομάδα
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