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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Απαντήσεις παραπόνου από τον χρήστη Veronika Fritz

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Thank you very much, Sebastian7, for providing all the necessary information.... πριν από 1 έτος
Dear ritikchahtit,I'm glad to hear that your issue has been resolved successf... πριν από 1 έτος
Dear SMaster,Thank you for your email.Unfortunately, we have come to a point ... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
I'm sorry but the email clearly stated that the bonus was intended for Happy ... πριν από 1 έτος
Thank you very much, patelurmilam11, for providing all the necessary informat... πριν από 1 έτος
Dear CasinoStreamer88,I'm glad to hear that your issue has been resolved succ... πριν από 1 έτος
I'm sorry but if the multiplier from the internal game does not appear anywhe... πριν από 1 έτος
Dear Azael,Unfortunately, we don't have a branch dealing with sports betting ... πριν από 1 έτος
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