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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
Dear Lizanie,We are extending the timer by 7 days. Please, be aware that in c... πριν από 1 εβδομάδα
Dear kjayyy,We are extending the timer by 7 days. Please, be aware that in ca... πριν από 1 εβδομάδα
Dear abhishek_hex,We are extending the timer by 7 days. Please, be aware that... πριν από 1 εβδομάδα
Dear drainedgod,We are extending the timer by 7 days. Please, be aware that i... πριν από 1 εβδομάδα
Thank you very much, krystchil, for providing the necessary information. I wi... πριν από 1 εβδομάδα
Dear davbezmenov81,We're glad to hear that your issue has been resolved. We'l... πριν από 1 εβδομάδα
Dear jamelbenaichaoui,We're glad to hear that your issue has been resolved. W... πριν από 1 εβδομάδα
Thank you very much, vaklinchudov, for providing the necessary information. I... πριν από 1 εβδομάδα
Thanks for the provided evidence.Dear jesyarisd,Based on the provided evidenc... πριν από 1 εβδομάδα
Dear jadhero97,We believe the casino should offer a mechanism of self-exclusi... πριν από 1 εβδομάδα
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