Guru AI
What I disliked about Realspin :
The fact that they robbed me of $72,000 is probably the thing I disliked the most about this casino. Indeed, they closed my account about 5 months ago while I still had this balance on my account and never paid me. Worse, they don't even respond to my emails asking for my payment, even though they said they would let me withdraw my remaining balance before closing my account. They did so without any notice, nor any explanation.
I also didn't enjoy the time when they deducted $165,000 because I had "won too much." Yep. Look closely at their TOS: they reserve the right to cut down your winnings if you win over $100,000 in one day. Of course, they don't exactly advertise that on their site.
These are probably the two things I hated the most about my experience with this site.
Oh, I also didn't like logging in one morning and discovering that someone had played on my account and lost me around $23,000. That wasn't particularly fun either. I also didn't enjoy never receiving an apology for that.
All in all, a pretty memorable customer experience.
The fact that they robbed me of $72,000 is probably the thing I disliked the most about this casino. Indeed, they closed my account about 5 months ago while I still had this balance on my account and never paid me. Worse, they don't even respond to my emails asking for my payment, even though they said they would let me withdraw my remaining balance before closing my account. They did so without any notice, nor any explanation.
I also didn't enjoy the time when they deducted $165,000 because I had "won too much." Yep. Look closely at their TOS: they reserve the right to cut down your winnings if you win over $100,000 in one day. Of course, they don't exactly advertise that on their site.
These are probably the two things I hated the most about my experience with this site.
Oh, I also didn't like logging in one morning and discovering that someone had played on my account and lost me around $23,000. That wasn't particularly fun either. I also didn't enjoy never receiving an apology for that.
All in all, a pretty memorable customer experience.
- Nothing whatsoever
- They rob players who win too much
