After attempting to withdraw my winnings, M88 support repeatedly informed me that "cryptocurrency withdrawals must equal the deposited amount."
However, this rule is not published anywhere in their Terms & Conditions, Withdrawal Policy, or FAQ. It was never disclosed before depositing or while using their platform.
When I asked for clarification, support admitted that this restriction applies only to MYR members and that changing currency would require me to close my account, which would result in the loss of my funds.
I have no KYC verification with them, and at no point was I asked to complete it before depositing or withdrawing. Despite that, they continue to hold my balance without offering any valid withdrawal alternative.
This situation clearly shows that M88 is enforcing unpublished internal rules to restrict withdrawals, which is unfair and misleading for players.
I have full chat transcripts and transaction screenshots showing:
Proof of successful crypto transactions under MYR
Multiple confirmations from support about the unpublished withdrawal limitation
- Undisclosed withdrawal restrictions
- Currency-based restrictions
- Lack of transparency
- Misleading advertising
- Stalling tactics
- Withdrawal restrictions
- Limited support resolution options























































