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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Απαντήσεις παραπόνου από τον χρήστη Veronika Lash

Ελληνικά
Dear djak1987,I'm glad to hear that your issue has been resolved successfully... πριν από 1 έτος
We’ve rejected this complaint as per the player’s explicit request. We are so... πριν από 1 έτος
Dear Fikusek,I'm glad to hear that your issue has been resolved successfully.... πριν από 1 έτος
Dear polianasouuza08,I'm glad to hear that your issue has been resolved succe... πριν από 1 έτος
Dear VladoBucher,I'm glad to hear that your issue has been resolved successfu... πριν από 1 έτος
Dear marinakiskostas9,I'm glad to hear that your issue has been resolved succ... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Unfortunately, the player has not responded to our messages and questions. Co... πριν από 1 έτος
Dear rrobertsgg,In the bank statement you sent me there is no record of any $... πριν από 1 έτος
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