Δυστυχώς είχα την κακή τύχη να συναντήσω αυτό το bookmaker (αν έτσι μπορούμε να το πούμε).
Για να καταθέσω δεν είχα κανένα πρόβλημα, αλλά όταν πήγα να κάνω ανάληψη άρχισε ο εφιάλτης...
Πρώτα μου ζήτησαν να βγάλω μια selfie κρατώντας το CC (περίεργο) αλλά μέχρι εδώ καλά, το έστειλα και έγινε αποδεκτό.
Μετά από αυτό μου είπαν ότι θα τηλεφωνήσουν την επόμενη μέρα για να επιβεβαιώσουν την ταυτότητά μου, ξανά έκανα ό,τι μου ζήτησαν αυτοί οι κύριοι και απάντησα στην κλήση και σε όλες τις ερωτήσεις που μου έκαναν.
Τελικά, μου ζήτησαν το αντίγραφο κίνησης με τις πληρωμές για bettilt, έστειλα ήδη αυτό το έγγραφο πριν από 1 ημέρα και ακόμα δεν πήρα απάντηση, ακόμα και αφού πήγα στο chat και μου είπα ότι θα επαληθευτεί αργότερα σήμερα.
Προφανώς προσπαθούν να παρατείνουν αυτή την κατάσταση όσο το δυνατόν περισσότερο και προσπαθούν να με κουράσουν.
Σας συνιστώ ανεπιφύλακτα να μην χρησιμοποιήσετε αυτό το bookmaker, είναι μια πραγματική απάτη!
Unfortunately I had the bad luck to come across this bookmaker (if that's what we can call it).
To deposit I didn't have any kind of problem, but when I went to withdraw the nightmare started...
First they asked me to take a selfie holding the CC (weird) but so far so good, I sent it and it was accepted.
After this they told me they would call the next day to confirm my identity, again I did what these gentlemen asked and answered the call and all the questions they asked me.
Finally, they asked me for the bank statement with the payments to bettilt, I already sent this document more than 1 day ago and I still didn't get a response, even after going to the chat and telling me that it would be verified later today.
Obviously they are trying to prolong this situation as long as possible and trying to get me tired.
I strongly recommend that you do not use this bookmaker, it is a real scam!
Infelizmente tive o azar de me cruzar com esta casa de apostas(se é que assim a podemos chamar).
Para depositar não tive qualquer tipo de problema, já quando fui para levantar começou o pesadelo...
Primeiro pediram que tirasse uma selfie a segurar o CC (estranho) mas até aí tudo bem, mandei e a mesma foi aceite.
Depois disto disseram-me que iam ligar no dia seguinte para confirmar a minha identidade, novamente fiz o que estes senhores pediram e respondi à chamada e a todas as perguntas que me fizeram.
Por fim pediram-me o extrato bancário com os pagamentos para a bettilt, já enviei este documento á mais de 1 dia e ainda não obtive resposta, mesmo depois de ir ao chat e dizerem-me que o mesmo seria verificado ainda hoje.
Obviamente estão a tentar prolongar esta situação o máximo possível e a tentar levar-me pelo cansaço.
Recomendo vivamente que não usem esta casa de apostas, é uma autêntica burla!
