Είμαι νέος σε αυτό το καζίνο.
Έκανα την 1η μου κατάθεση και είχα την τύχη να κερδίσω το 1ο Solt που έπαιξα.
Αλλά πριν δοκιμάσω την απόσυρσή μου, δεν ήθελα καν να κάνω την επαλήθευση του λογαριασμού.
Γιατί είναι πάντα απαραίτητο πριν την απόσυρση.
Έτσι πήγα να προσπαθήσω να το κάνω.
Ζητήθηκε απόδειξη της οντότητας και της κατοικίας στον ιστότοπο.
Έστειλα τα παρακάτω έγγραφα άδεια οδήγησης και τιμολόγιο από το Διαδίκτυο
Τα έγγραφα δεν έγιναν δεκτά.
Επικοινώνησα με το chat
Μου ζητήθηκε να στείλω αυτά τα έγγραφα μέσω email.
Το έστειλα χθες.
Σήμερα έλαβα 1 email που λέει ότι τα έγγραφα δεν έγιναν δεκτά.
Και για να στείλω αυτά τα έγγραφα στον σύνδεσμο που βρέθηκε στο email, προσπάθησα και δεν έγιναν δεκτά, επικοινώνησα με το chat, εξήγησα την κατάσταση και μου είπαν ότι τα έγγραφα ελήφθησαν μέσω email, είπα ότι μετά από αυτό είχαν ήδη απορριφθεί μου είπε να περιμένω 48 ώρες.
Δεν κατάλαβε ότι τα έγγραφα απορρίφθηκαν.
Προσέξτε ότι τα έγγραφα που στέλνετε έγιναν δεκτά χθες το βράδυ σε άλλο καζίνο
Αυτό το καζίνο δεν θέλει να πληρώσει και κάνει τα πάντα για να με κάνει να χάσω την ψυχραιμία μου.
Δεν θα χάσω την ψυχραιμία μου
Θέλω μόνο τα λεφτά μου και όχι άλλες δικαιολογίες και γραφειοκρατία.
I'm new to this casino.
I made my 1st deposit and was lucky enough to win the 1st solt I played.
But before trying my withdrawal I didn't even want to do the account verification.
Because it is always necessary before the withdrawal.
So I went to try to do it.
Proof of entity and residence was requested on the website.
I sent the following documents driving license and an invoice from the Internet
The documents were not accepted.
I contacted the chat
I was asked to send these documents by email.
I sent this yesterday.
Today I receive 1 email saying that the documents were not accepted.
And to send these documents on the link found in the email, I tried and they were not accepted, I contacted the chat I explained the situation and they told me that the documents were received by email, I said that after that they were already refused she told me to wait 48h.
She did not understand that the documents were refused.
Pay attention those documents you send were accepted last night at another casino
This casino doesn't want to pay and is doing everything to make me lose my temper.
I will not lose my temper
I just want my money and no more excuses and bureaucracy.
Sou novo neste casino.
Fiz o meu 1o depósito e tive a sorte de gangar na 1a solt que joguei.
Mas antes de tentar o meu saque eu nesmo quis fazer a verificação de conta.
Porque sempre é necessário antes do saque.
Então fui tentar fazer.
Foi pedido no site prova de entidade e residência.
Enviei os seguintes documentos carta de condução e uma fatura da Internet
Os documentos não foram aceites.
Entrei em contacto com o chat
Pediram me para enviar esses documentos por email.
Enviei isso ontem.
Hoje recebo 1 email a dizer que os documentos não foram aceites.
E para enviar esses documentos no link encontrado no email, tentei e não fotam aceites, entrei em contacto com o chat expliquei a situação e gieram me dizer que os documentos foram recebidos por email, eu disse que depois dissos ja foram recusados ela me disse para esperar 48h.
Ela não entendeu que os documentos foram recusados.
Prestem atenção esses documentos que enviem foram aceites ontem a noite noutro casino
Este casino não quer pagar e esta a fazer de tudo para eu perder a paciência.
Eu não vou perder a paciência
Apenas quero o meu dinheiro e chega de desculpas e burocracias.
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