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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

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I am glad to hear you managed to reach an agreement with the casino regarding... πριν από 2 έτη
Dear Wollygog,Thank you for using the Casino Guru complaint resolution center... πριν από 2 έτη
Dear Melanie, I tried to contact the casino repeatedly but without success. I... πριν από 2 έτη
I am glad to hear you received your winnings, x522hx! Thank you for letting u... πριν από 2 έτη
That's awesome news, Casinotrio! I apologize for the late reply. As the compl... πριν από 2 έτη
I am glad to hear you received your winnings, Sebastian! Thank you for lettin... πριν από 2 έτη
I am glad to hear that, Kal1980! Thank you for letting us know. As the compla... πριν από 2 έτη
I am glad to hear that, Ruben! Thank you for letting us know. As the complain... πριν από 2 έτη
I am glad to hear that, Madhu! Thank you for letting us know. As the complain... πριν από 2 έτη
Hello all,Thanks to Wild Pharao for the evidence provided. Dear twilkes182, I... πριν από 2 έτη
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