BonusBlitz Casino - Η ανάληψη του παίκτη καθυστέρησε.

I your entire corporate team is malicious. I made a fair Deposits into your Casino & earn every penny of this bonus off my hard earned money & playthrough. I will have to Dispute this legally if Im not payed there was no deposit activity any other account but this one & you knew this & continued to take my Crypto confirmed by your customer service. I would hate to have to leave a Nasty review & complaint on Casino Guru website over $50 you know I earned & deserved after you already taken so much of my money.last month. Please process my Bitcoin payment now. You said anything while accepting my deposits. All of you are some wicked snakes never trying to pay what you & hide like whooziey. I will file a complaint if I not paid in full due to your Compliance fraud.

Dear NoBodyFool,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear NoBodyFool,

Have you received your withdrawal from the casino yet?

No ma'am no response from my emails either.

Thank you for your reply, NoBodyFool. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Do I understand correctly that you accumulated your winnings with a bonus?

Look ask the Casino these questions I could be online showing you screenshots of my withdrawal emails if I didn't pass KYC Security Read the entire Complaint & formal response before u repeated the same questions over & over. I have deposited my own money into this Casino of which the, stole & have not refunded nor sent my Winnings l. Now ask the company owners some questions about what they plan go do about my money Before I report all of you to the FTC & IC3 Police. Thanks let try to stay on the Subject. Where is my Money ,& why was my account hacked after the they confirmed Withdrawal?

I would assume based on your previous complaints that you should be aware that asking questions before we contact the casino is our standard procedure. However, given that one of your accounts has been banned for using abusive language and sending threats to us, it appears that you are unhappy with our services. Yet, here you are again with your well-known "kind" and uncooperative attitude. Therefore, I want to warn you that if you post here or send us one more threat, I will ban this account as well without hesitation. We rather focus our time, energy, and resources on players who truly need our help and show at least a bit of respect.

So now you have two options - you either cooperate, provide all the required information, and follow our instructions, or I will close this complaint without the possibility of further assistance. Thank you for your understanding.

I submitted complaint & provided u the documentation proof & therefore I gave & answered all the questions you & stated the deposit I made was taken & not refund. And that wasn't a threat u were I. Fact asking the same questions over & over which were a answered online in front of everyone who can read so there are indeed witnesses.

I don't know whose questions you answered but you certainly haven't replied to questions I posted here in this thread and anyone can read it. Based on our past encounters and because you avoided my questions again, I already see where this is going and we won't waste our time here. I suggest that you find another platform that will hopefully address all your issues according to your expectations.

Since cooperation from the player's side is a necessary part of the process of resolving complaints, we are not able to proceed with this complaint and I am forced to close it. Furthermore, this user account will be blocked and I would like to kindly ask you to refrain from creating any future accounts. Thank you.