Large winnings blocked after $27,000 deposits(in a single day) – withdrawal not processed
I want to share my experience with Slotneo as a warning for other players.
I deposited a total of $27,000 USD over time, and my balance reached approximately $36,000 USD after gameplay. When I attempted to withdraw, my account was suddenly restricted.
Since then, my funds have been frozen and I have not been able to withdraw anything.
The only explanation I received from support was that my account is under a "security and compliance review," including "Source of Funds verification" and "gameplay audits." However:
No specific issue or rule violation has been explained.
No clear request for additional documents was made
No timeframe for resolution was provided.
Communication remains generic and repetitive.At this stage, my funds are still locked without a clear resolution path.
I have already escalated the matter through the relevant licensing complaint channels and I am now documenting everything carefully.
I am posting this review so other players are aware of the situation and to encourage transparency from the operator.I hope the issue will be resolved fairly and that my funds will be released if no violation is found.
I want to share my experience with Slotneo as a warning for other players.
I deposited a total of $27,000 USD over time, and my balance reached approximately $36,000 USD after gameplay. When I attempted to withdraw, my account was suddenly restricted.
Since then, my funds have been frozen and I have not been able to withdraw anything.
The only explanation I received from support was that my account is under a "security and compliance review," including "Source of Funds verification" and "gameplay audits." However:
No specific issue or rule violation has been explained.
No clear request for additional documents was made
No timeframe for resolution was provided.
Communication remains generic and repetitive.At this stage, my funds are still locked without a clear resolution path.
I have already escalated the matter through the relevant licensing complaint channels and I am now documenting everything carefully.
I am posting this review so other players are aware of the situation and to encourage transparency from the operator.I hope the issue will be resolved fairly and that my funds will be released if no violation is found.
- Account blocked
- Withdrawals not processed
- Poor support
