Stelario Casino - γενική συζήτηση (σελίδα 3)

Ναι, αυτό είναι αρκετά λογικό, αλλά δεν μπορώ να σας πω τι μπορεί να κρύβεται πίσω από αυτό. Όλα πήγαιναν καλά πριν και πάντα σου έγραφαν πίσω αρκετά γρήγορα σε ζωντανή συνομιλία ή υποστήριξη;

Yes, quite a lot, but I will always repeat that it has been like this for 2 and a half months, but when I download the confirmation email "withdrawal completed" I always get it, for now I have no clarifications to ask him or anything else, also because if it continues like this I should never have any problems

Si abbastanza, peró ripeteró sempre che sarà 2 mesi e mezzo che è cosi, ma quando prelevo l’email "withdrawal completed" di conferma mi arriva sempre, per ora non ho chiarimenti da chiedergli o che altro, anche perche se continua ad andare avanti cosi di problemi non ne dovrei mai avere

Μου είναι ξεκάθαρο. Έτσι, εάν λαμβάνετε χρήματα και δεν αλλάζει τίποτα, τότε πιθανότατα μπορείτε να επιλέξετε ένα άλλο καζίνο που θα είναι καλύτερο στην επικοινωνία και να επιστρέφετε από καιρό σε καιρό για να δείτε αν δεν διορθώνεται σε αυτό. Ελπίζω όμως να βελτιωθεί.

I think I understand, my email sent me this service email 1 month and a half ago (I attach a screenshot) do you know what the problem could be due to, or if alternatively I can contact them via another email for support and various things, otherwise I will try to understand why

redo di aver capito, la mia email mi ha mandato questa email di servizio 1 mese e mezzo fa (allego screenshot) sai a cosa potrebbe essere dovuto il problema, o se in alternativa posso contattarli tramite un altra mail per supporto e cose varie, altrimenti vedro di capire come mai

Βλέπω ότι αυτό το email δεν παραδόθηκε, επομένως είναι πιθανό να μην σας διέγραψαν εξαιτίας αυτού, αλλά δεν μπορώ να πω γιατί συμβαίνει αυτό σε εσάς. Έχουν ένα άλλο email στον ιστότοπό τους σχετικά με το KYC, ώστε να προσπαθήσω ξανά εκεί και να τους γράψω. Το έχεις σκεφτεί;

Honestly I also wrote to kyc@stelario , but shortly after I received the same service email, I don't know, from what I see I think it's a problem with the email client but I don't know, I think the only way would be to write to them with another email address of mine, always in my name

Sinceramente ho scritto anche a kyc@stelario, ma poco dopo mi è arrivata stessa email di servizio, boh non saprei, da quel che vedo credo sia un problema dei client di posta ma non saprei, l’unica penso sarebbe scrivergli con un altra mail mia sempre a nome mio

Μπορείτε να δοκιμάσετε, αλλά δεν ξέρω αν θα βοηθήσει. Το χειρότερο είναι ότι το καζίνο δεν έχει ζωντανή συνομιλία, επομένως το μόνο μέρος όπου μπορείτε να επικοινωνήσετε μαζί τους είναι το email τους. Ωστόσο, όπως μπορούμε να δούμε και οι δύο, δεν φαίνεται να έχει κανένα αποτέλεσμα. 😕

as you can see the live chat is present inside the site, only it does not work in the sense that the chat does not start, clicking on the sign nothing happens, this is definitely something that concerns them, because the email ok could be me and my mail client, however I am not insinuating that they are scamming me, on the contrary, always been honest

ome puoi vedere la chat dal vivo è presente all’interno del sito, solo che non funziona nel senso che proprio non si avvia la chat, cliccando sul segno non succede niente, questà sicuramente è una cosa che riguarda loro, perchè l’email ok posso essere io e il mio client di posta, comunque non sto insinuando che mi stiano truffando, anzi, sempre stati onesti

Όταν κάνετε κλικ σε αυτό, τι συμβαίνει; Τίποτα απολύτως; Σκέφτομαι άλλο τρόπο να επικοινωνήσω με το καζίνο, αλλά δεν μπορώ να βρω άλλο τρόπο. 😥

Nothing, but the thing that makes me think it's maybe a back-end problem of theirs, is that I also have smokeace, account opened around June 2024, verified and everything, but there right from the start when I opened the account it did the same thing (I clicked and nothing), on stelario instead I opened it in October 2023 but it always worked, it almost seems like they stopped working simultaneously on both sites

Niente, ma la cosa che mi fa pensare sia magari un problema di back-end loro, è che io ho anche smokeace, conto aperto a giugno 2024 circa, verificato e tutto, ma li fin da subito quando ho aperto il conto ha fatto stessa cosa (clicco e niente), su stelario invece l’ho aperto a ottobre 2023 ma è sempre andata, sembra quasi che abbiano smesso di funzionare in simultanea su entrambi i siti

Anyway I'll keep you updated as usual, thanks jaro

Comunque ti tengo aggiornato come al solito, grazie jaro

Σίγουρα, θα χαρώ. Ελπίζω αυτό να λυθεί σύντομα. 🙂

Jaro I'll update you on the email issue.

I wrote to them with an email address of @gmail.com domain and everything went well and they received my emails, so I could say that the issue is currently resolved

Jaro ti aggiorno sulla questione email.

gli ho scritto con una mail di dominio @gmail.com ed è andato tutto bene e hanno ricevuto le mie email, quindi potrei dire attualmente questione risolta

Χαίρομαι που το ακούω. Οπότε αν αλλάξει κάτι ή αν θέλετε να μοιραστείτε κάτι ξανά, θα είμαι εδώ.

Καλή τύχη. ☘️