ΦόρουμΚαζίνοMr Bet Casino - γενική συζήτηση

Mr Bet Casino - γενική συζήτηση (σελίδα 18)

πριν από 2 έτη από michifran555
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Προσθήκη ανάρτησης
πριν από 2 μήνες

Aaaold ρυτίδα...κάτι τέτοιο για 1250 δολάρια;;; Τι δράμα 🙈 Δεν ξέρω, τι άλλο να πω, μάλλον τα έχω ξαναγράψει όλα! Αλλά ίσως μια δική μου ανάμνηση πριν από μερικά χρόνια (πρέπει να ήταν περίπου 7). Ήμουν πολύ τυχερός τότε και πέτυχα το τζακ ποτ 😊 πενταψήφια ποσά😊 σε ένα OC, προτιμώ να μην τα ονομάσω! Δεν θα ευχόμουν σε κανέναν αυτό που έγινε μετά...Ένας ΕΦΙΑΛΤΗΣ είναι όλη η οργή...νομίζω ότι επικοινωνούσαμε καθημερινά για ένα μήνα μέσω chat ή email, ήμουν συνεργάσιμος και υπέβαλα ό,τι ζητούσαν για επαλήθευση! Αλλά απλά δεν τους έφτανε (ούτε καν επίσημα κρατικά έγγραφα με ημερομηνία και σφραγίδα... Ενόχλησα τόσο πολύ που ανέβασα το πιστοποιητικό γάμου μου 🙈😂😂😂, δεν θα το ξανακάνω!) Μερικές φορές ευχόμουν να μην είχα κερδίσει ένα τέτοιο ποσό ☝️ στο τέλος δεν ήμουν πια καλός στο chat και απείλησα να πάρω δικηγόρο και να κάνω επίσημη καταγγελία στην MGA! Μετά από λίγες μέρες όλα έγιναν και τα χρήματα ήταν στον λογαριασμό...

ΑΛΛΑ τι εννοούσα με αυτό, το μόνο που χρειάζεται ο petitgamer είναι υπομονή και ΠΟΤΕ μην αρχίσεις να παίζεις με τα κέρδη!!! Κάποια στιγμή θα τελειώσει και θα κρατήσω τα δάχτυλά μου σταυρωμένα 👍


Αυτόματη μετάφραση:
πριν από 2 μήνες

I'd say it's quite a sad story but with a happy ending, which I'm definitely happy about. I also like to see when players help each other with their experience and I think that's a good order. You always have to be patient and especially don't play until things are sorted out. You said that very well. 

Anyway, you haven't played here since then ? 🙂

πριν από 2 μήνες

Im going to submit a complaint.

I have noticed that at askgamblers website mr.bet reply right away and the dispute its resolved in less than 48h.



πριν από 2 μήνες

I saw you've already set it up. I'm curious how it will be resolved and I hope it won't take too long.

Feel free to let us know if you get any more information. 😉

Jaro
πριν από 2 μήνες

Υπέβαλα επίσης μια καταγγελία για το Mr.Bet στον ιστότοπο AskGamblers, αλλά απορρίφθηκε. Μετά από αυτό, υπέβαλα το παράπονό μου στο Curaçao eGaming και μετά από μία ή δύο εβδομάδες, επιλύθηκε.

Αυτόματη μετάφραση:
Bozkurt
πριν από 2 μήνες

Hello!

I tracked the progress here in this thread too. Thanks for the reminder!

I certainly must save this information because many people keep saying eGaming does not respond. 🤷‍♀️

πριν από 2 μήνες

Υπέβαλα επίσης μια καταγγελία για το Mr.Bet στον ιστότοπο AskGamblers, αλλά απορρίφθηκε. Μετά από αυτό, υπέβαλα το παράπονό μου στο Curaçao eGaming και μετά από μία ή δύο εβδομάδες, επιλύθηκε.

Αυτόματη μετάφραση:
πριν από 2 μήνες

Curaçao eGaming? how comes, i tho they had no authority over Mr.bet as they dont have any licence under Curaçao . but if that worked its great for you. lets see how my commmplaint goes. And about AskGamblers, i havea friend who used to have an account with them but he decided to close all business with them because based on his experience Askgamblers always put priority for casinos interest and not players.

petitgamer
πριν από 2 μήνες

file

πριν από 2 μήνες

Χαίρομαι όταν επιλύονται τα παράπονα - αλλά δυστυχώς πρέπει να ειπωθεί - είναι τεράστιο πρόβλημα αυτό που κάνουν τα καζίνο αυτές τις μέρες. Η διαδικασία επαλήθευσης και, στη συνέχεια, η πληρωμή μπορεί να ξεχαστεί ούτως ή άλλως - έχουν εντελώς λάθος δρόμο εδώ. Εγγραφείτε στο καζίνο και βασικά μπορείτε να κάνετε μια κατάθεση. Πριν καν ελέγξουν αν είσαι αρκετά μεγάλος.

Υπάρχει σαφώς ένας κανόνας - εγγραφή, επαλήθευση - εάν το καζίνο συμφωνεί με την επαλήθευση, τότε μπορείτε να κάνετε κατάθεση. Αλλά από εκείνο το σημείο και μετά, δεν θα πρέπει να υπάρχουν προβλήματα όσον αφορά τις αναλήψεις.


Αυτόματη μετάφραση:
paclmaya
πριν από 2 μήνες

Its abusive, there should be a law that protect players from that. Its beyond control.

I believe after this complaint no matter the result i will not play at this casino or whoever is associated to their business.

πριν από 2 μήνες

Hi everyone,

I wanted to address an issue I’m experiencing with Mr.Bet casino. Despite my ongoing dispute here on Casino.Guru, they have consistently delayed resolving my case, only offering vague updates about "processing." Meanwhile, I've observed that similar disputes on another platform, AskGamblers, are being resolved much faster.

This leads me to wonder:

Why is Mr.Bet handling cases differently on AskGamblers while delays persist here on Casino.Guru?

file

Is there a trust issue between Mr.Bet and Casino.Guru, or does Casino.Guru’s reputation not carry the same weight in their eyes?

file

file

Could there be something we, as the Casino.Guru community, are missing about the situation on AskGamblers?

This inconsistency is concerning. If Mr.Bet can resolve issues efficiently on one platform, I would expect the same level of service here. I’m curious to know if others have noticed similar differences or have thoughts on why this may be happening.

Looking forward to your insights.

petitgamer
πριν από 2 μήνες

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

πριν από 2 μήνες

Για ένα μεγάλο καζίνο, πρέπει να πείτε ότι ο Mr. Bet προκαλεί αρκετά προβλήματα, έτσι δεν είναι;

Αυτόματη μετάφραση:
πριν από 2 μήνες

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

πριν από 2 μήνες

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

petitgamer
πριν από 2 μήνες

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

πριν από 2 μήνες

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

πριν από 2 μήνες

So that's good news I'd say. I see that the casino responded almost immediately after Michal contacted them, so I can see that they are trying to solve the difficulties, which is good I would say. 

But I understand that you've resorted to closing your account and if it's better for you then I hope you'll do well somewhere else. 

However, Michael has asked something else in the complaint, so it would be good to look at it and answer him so that he can close it, would that be possible please ?

Thank you. 🙂

Jaro
πριν από 2 μήνες

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


πριν από 2 μήνες

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

πριν από 2 μήνες

That is a very good card to play and remove all the spam and please come back messages 😉

πριν από 2 μήνες

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


πριν από 2 μήνες

Oh my bad, maybe I just didn't see it, thank you very much. 🙂

πριν από 2 μήνες
I do not recommend the casino is a scam they did not pay me the amount of PLN 4,000 Verification takes weeks. They come up with millions of reasons just to not pay the honestly won money. I reported the matter to econsumer.gov We need to lock up all dishonest people
πριν από 2 μήνες
I'm not the first person to be cheated by a casino. There are thousands of people in Poland who have been defrauded by Mr.Bet
πριν από 2 μήνες
mr bet never pays out winnings. They're scammers
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