Betsolino Casino - γενική συζήτηση (σελίδα 16)

The casino is not under any protection. If the complaints against it are not resolved, then its safety index will change. The fact that it is marked as fresh does not mean that if it does not try to pay players and solve the problems that it will not be penalised. 

Oh, could you please let us know what they replied to you and how this whole process is progressing now that you have reported it please ?

Λοιπόν, αφού διάβασα τα πάντα, η ελπίδα μου έχει χαθεί εντελώς, όπως όλοι οι άλλοι εδώ! Και το λυπηρό είναι ότι γράφουμε εδώ για 2, 3 ή περισσότερες εβδομάδες, παραπονιόμαστε, αλλά τίποτα δεν έχει αλλάξει! Απολύτως τίποτα.

Αυτό εγείρει φυσικά το ερώτημα εάν είναι καθόλου χρήσιμη η υποβολή καταγγελίας.

Για πολλούς είναι η μόνη επιλογή και περίμεναν πάρα πολλά από το CasinoGuru.

Ότι θα μπορούσατε να το λύσετε... Ούτε το Betsolino απαντά στις ερωτήσεις σας, οπότε το ερώτημα είναι γιατί εξακολουθεί να έχει βαθμολογία 6,8;

πάντα το ίδιο, τρελό 😀

Because so far it has only one unresolved complaint. When the other complaints are closed as unresolved, then the safety index will change. Not before. According to what I have seen some complaints have already been resolved by the casino a month ago and I would be very happy if it was like that. 

Unfortunately, we can't force the casino to do anything and even though we try to do our best for the players, it may not work out. So even though the players have hope in us, if the casino doesn't want to do anything, it's hard to move forward. 

Your complaint is open and the casino will be contacted shortly, so just wait and see what happens. 😕

My complaint is closed, and it’s not solved. I hope the other players who set up a complaint will be solved successfully.

That's very sad, we'll see what the others do, but if you didn't get an answer then I don't know how the casino will proceed in other cases. 

I would also like to see this to a successful conclusion. 😕

Παίρνω συνεχώς διαφημίσεις από αυτό το καζίνο. Ανήκει και στο Betsolino οπότε προσοχή

I think someone mentioned it here in the thread and also has an open complaint with this casino on our site. I would very much like to say and believe that everything will be solved without further problems but I don't want to promise it in order not to mislead the players unnecessarily. 

I hope that someone will come with a positive update. 🙁

Δυστυχώς, η Ιρίνα δεν θα μπορεί να ενημερώσει. γράφει το ίδιο πράγμα σε όλους.

Πρέπει να γράψεις email για να πάρεις ενημέρωση, χαχαχα... δεν υπάρχει απάντηση στο email

Δυστυχώς, δεν συμβαίνει τίποτα με το παράπονό μου

Is it an idea to write the game providers? Like pragmatic or so? I don’t think they want their games in such a casino?

Το Casino Guru δεν έχει απαντήσει στο παράπονό μου εδώ και 48 ώρες. Το χρονόμετρο έχει λήξει εδώ και καιρό, αλλά κανείς δεν ανταποκρίνεται.

Τι συμβαίνει εδώ;

Απλώς έκανα στον εαυτό μου την ίδια ερώτηση, και δεν συμβαίνουν πολλά και για μένα.

Η βαθμολογία Betsolino μειώθηκε κατά 0,5......

0.5 because they didn’t reply on my complaint I Guess…. Their have to be a lot of complaints to be unresolved to drop the rating that much so new players won’t start playing….

At the earliest a certain amount of time must pass which Kristina mentioned in order to contact the casino. However, I see that they have not responded to the complaint and one ended up unresolved, so I am beginning to doubt even that it will turn out well, although I would like to be wrong. 

Peter will have to extend the casino timer for another week. I'll let him know because apparently he's got too much on his plate so he may have overlooked it. However, from what I've seen of the unresolved complaint a few days ago, I wonder if the casino will take a different attitude to the others. 

Rest in rip 119€

RIP 550€

ναι παράτησα το πολύ rip 300.-