I completed the bonus wagering requirement, after which Oshi applied the €200 maximum and my remaining €200 balance was shown as real cash. I then continued playing using that cash balance and subsequently won approximately €3,300.
Oshi later confiscated those winnings, claiming that the €200 maximum continued to apply. I disputed this because I could not find a provision in the applicable July 2026 bonus terms stating that the restriction continued after the wagering requirement had been completed and the remaining balance had become real cash.
Casino Guru requested the casino’s account ledger, bonus-status history and the exact term supporting the continued restriction. According to the final complaint summary, Oshi refused to provide those records directly to Casino Guru, and the complaint was therefore closed as Unresolved – Insufficient evidence from casino.
I am leaving this review so other players can be aware of my experience.
- Confiscation after bonus completion
- Constant same response robotic live support













































