Αξιολογήσεις του χρήστη naomii

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πριν από 1 μήναΠρωτότυποΜετάφραση
At first I thought this casino was good. The problems started with the second withdrawal and it seems to be impossible. I made a withdrawal that was rejected more than 7 times. Every time I asked in the chat and they always lied. First, the reason is in the bank's system, the withdrawal had to be made with a bank transfer, visa withdrawal is not possible. They rejected it many times. Then again they asked for new documents, even though my account is verified. I sent the requested document, but it is not enough. Withdrawal still rejected.
All documents have already been sent and there is nothing more to give. Now they don't even have a reason anymore when I asked about the chat. There is no way they want to pay so definitely avoid this place. I will make a separate complaint about this casino. Very disrespectful to the players. If that money is paid into my account soon, I might exchange feedback.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Impossible withdrawal process
  • Games don't work
Playfina Casino
πριν από 1 μήνα
Dear Naomii,

Thank you for sharing your experience with us. We are very sorry that you have encountered difficulties during the withdrawal process. This is not the experience we strive to provide our players. To help us investigate this matter thoroughly, could you please provide the email associated with your profile? We would like to check everything and look into the reasons for the challenges you've faced, as well as try to resolve the situation as quickly as possible.

At Playfina, we're dedicated to offering continuous support to our players. Should you face any challenges or have enquiries, our 24/7 Live Chat is at your service, while you can also reach us via email at support@playfina.com. We're here to assist you.

Wishing you all the best,
Playfina Casino
πριν από 3 μήνεςΠρωτότυποΜετάφραση
Very strange casino. If you win with no deposit money, they still require a deposit for you to get the money. This is not mentioned anywhere. It is then not a no-deposit bonus. I wouldn't even put a euro here, because it seems that they are not an honest casino. Avoid this place.
πριν από 10 μήνεςΠρωτότυποΜετάφραση
Too many payment problems. It takes forever to get paid to the game account. Another failed deposit. I closed the game account because of gambling addiction, but they won't refund the money, which never entered the game account. unbelievable. I do not recommend this casino.
  • Shit
Flappy Casino
πριν από 10 μήνες
Dear Naomii,

We appreciate you taking the time to share your feedback and regret to learn that your experience with our services fell short of your expectations.

We understand the importance of resolving your concerns promptly. To assist you better, could you please provide us with your username? This will enable us to conduct a thorough investigation and ensure there are no outstanding deposits.

Regarding your decision to close your game account due to gambling addiction, we want to express our sympathy and support for your commitment to responsible gaming.

Wishing you the best on your journey, and we thank you for bringing these concerns to our attention.

Best regards,
FlappyTeam!
πριν από 1 έτοςΠρωτότυποΜετάφραση
I really don't recommend it. The withdrawal process was absolute crap that I couldn't get through in any way. Chat was not good. This award winning casino? lol. I do not think. I don't see anything good. Avoid this place!
Dexterbet Casino
πριν από 1 έτος
Hi there,

Thank you so much for your review.
Because I cannot verify you I will ask you to tell me your username to see what going on there.

Best Regards
Dexterbet Support 😇
πριν από 1 έτοςΠρωτότυποΜετάφραση
Unfortunately I can't recommend it. They let you deposit, but after that they close your account and ask for kyc verification for a refund of 10 euros! for real.
πριν από 1 έτοςΠρωτότυποΜετάφραση
Unfortunately, I cannot recommend this casino. They won't let you play with the bet you want. Their rules are unfair. The game should be fair to the player. Avoid this place!! I will immediately change my review if they admit their mistake and refund the money they scammed.
Spin Samurai Casino
πριν από 1 έτος
Hello Naomii,

Thank you for taking the time to share your feedback with us.
We are sorry to hear that you have not had the best experience that we tried to provide you. As you know, gambling is about luck and fun, and there are no guarantees. Yes, the more you play, the more opportunities you have to get the big win. However, it still is not guaranteed.
Please keep in mind that our Terms and Conditions, with what you agreed to when you registered, any of the issued bonuses by default are limited to a maximum bet - of 5 EUR due to wager requirements. All the bonuses are non-sticky. You can only request your withdrawal once the wagering requirements are fully fulfilled. However, you should be open to yourself if you are betting with real money, as there is no maximum stake in it.
Also, feel free to contact us via email at support@spinsamurai.com. You can also contact us via live chat, we are available 24/7.

Sincerely, Spin Samurai Casino
πριν από 1 έτοςΠρωτότυποΜετάφραση
Don't play here, withdrawal takes forever.
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