Αξιολογήσεις του χρήστη drgabber

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πριν από 1 μήναΠρωτότυποΜετάφραση
I can't say anything about gameplay because most probably I've never got to play the slots. Today I tried to log in and deposit but I was not able to access my account, the reason: I can't access my account before I verify my email. I went to my email to see if there was one but there wasn't so I contacted their live chat and this girl Eve was probably on drugs because she said that the email I gave her is not connected to their casino which was strange because I sent her screenshots from their system saying that the email and username is taken, sent her the screenshot about the verification and even wrote to their email. I never thought asking to resend the verification email so that I verify my account and acess it would be so complicated but Eve just ignored all the screenshots and wrote this:
AGENT (Eve ⭐): The email address you used is not associated with any Galacticwins.com account, and we prioritise account security. To assist you, please contact us from the verified email address linked to your account.We wanted to inform you that, for security reasons, we can only provide information about your account if the request comes from a verified email address. This is a crucial security measure to ensure the protection of your account details.If you have any inquiries or if there's anything else we can assist you with, please ensure that your communication comes from the verified email address associated with your account. This allows us to maintain a secure and reliable process for handling account-related information. AGENT (Eve ⭐): I regret to inform you that without an account on our platform, my ability to assist you is limited.

After this encounter, I don't even want to resolve my issue anymore. My brain cells are dying just thinking of a second encounter with this incompetent employee her negligence is on another level
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • I didn't get to experience anything
  • Support's negligence
πριν από 3 μήνεςΠρωτότυποΜετάφραση
Don't trust the good reviews about this casino as it offers incentives for it. Read my review carefully as it might save you in a similar situation. The casino is registered in Santa Lucia basically Scream a scam, even the company that operates it is called Starscream but let's set aside the dodgy location and let's talk about my experience. I made several deposits but it was less than 100 USD so it is OK. The sessions were all the same no matter the provider but today was out of hand, it was too fishy so I'm basically sure those scammers not only artificially lowered the RTP but also used software to reduce certain hits like 5-of-a-kind as they were absent in the more than 300 times of me spinning the slot. I already deleted my account so, unfortunately, I cannot provide proof of their RTP manipulation, oh yeah I managed to do it even while confronting them. For those who don't know, casinos can and do have the ability to lower the RTP and Impressario did it 100%. You can check the current percentage on most slots via the info button. Casinos that scam for a while usually hide it so that you cannot see it and here is an example of how criminals rob you and hide it. The example is from the slot Rise of Merlin, PaynGo.
The links are from imgbb where I uploaded the screenshots and of course the first one is Impressario's. When you open it, can you tell me if you can see where is RTP percentage listed? You didn't see? It's because when they lower the RTP the information in the slot will be updated accordingly so their only option to hide their crime is to hide the sentence.
1. ibb.co/QbVpxVt
The second screenshot is from a trustworthy legitimate casino and you will see the listed RTP right in the middle showing 94.51%
2. ibb.co/gjJGDyc
Why I chose this casino in particular it's because the RTP of this game should be 96.58% again proving the fact that if they reduce it they cannot hide the fact that they did it.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Santa Lucia is nice
  • Everything?
πριν από 4 μήνεςΠρωτότυποΜετάφραση
Ok, I thought Dama NV was one of, if not the only, legitimate company, but I was WRONG. I was wondering why there was no live chat, but I got the answer soon enough, so I made my first deposit, and I did not receive the welcome bonus even though I clicked it, I wrote them a message and continued playing, and my balance from 20 euro got to 180 and out of nowhere it became 80 I raised it to 100, and then it dropped to 80, raised it again to 100 and then a favourite weapon of the scammers "an error occurred" at that point I know that it was a scam, and I am going to lose the whole balance, and I was right. Those scammers will rot in hell
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • avoid at all cost
  • Scam
  • scam
  • scam
21bit Casino
πριν από 3 εβδομάδες
Dear Drgabber,

Thank you for sharing your feedback, and we sincerely apologize for the frustration and disappointment you've experienced. We understand how important it is to feel confident in the platform you're using, and we deeply regret that your experience with us did not meet your expectations.

We want to assure you that we take all concerns seriously and are committed to providing a fair and transparent service. The issues you've mentioned regarding the welcome bonus and the unexpected balance changes are certainly concerning, and we will be investigating them further.

We also appreciate your feedback regarding the live chat feature. We’re constantly working to improve our customer support and are looking into ways to enhance communication options for our players.

Once again, we apologize for any inconvenience caused and are here to ensure we improve our services moving forward.

Kind Regards,
21bit Casino
πριν από 1 έτοςΠρωτότυποΜετάφραση
One of my favorite casinos, I've played in their other casino which is also good, here the player volume is smaller so the freerolls and other benefits are easier to reach
  • Allows VPN
  • Nice providers
  • Although not the best, interesting reward system
  • Nice support
  • Has a VIP Department
  • tolerate my bullshit :D
  • Responsible Gambling tools
  • freerolls
  • sprints
  • Normal payouts take up to 4 hours
  • you pay to withdraw faster - 2-5 euro
  • after first withdrawal you pay for the second
πριν από 1 έτοςΠρωτότυποΜετάφραση
You should avoid this casino at all cost. Nobody is playing there and I'm quite sure they are manipulating the slots. The biggest in in the casino history is 3162 PLN about 732 euros. I've been playing slots for many years and I can definitely say that there is something fishy
  • They give cash bonuses(No RTP though)
  • Withdrawal can take ages
  • Slots have different click flow
  • You cannot set a limit
  • the Owner XXL Services N.V. literally launched 3-4 casinos at the same time
  • VIP Manager 24/7 at your service(replies after days)
Puma Casino
πριν από 1 έτος
Thank you for your valuable feedback!

We regret that you have had such a negative experience with PumaCasino as we always strive to improve and make your stay in our casino as comfortable as possible!

Let us inform you that the payout percentages vary from game to game and vary over time, but the theoretical payout percentage is close to 97%. Please also note that the payout percentage for all games is carefully programmed by the game provider and is not adjusted.

Please be aware that typically, withdrawal requests are processed within a timeframe of 2-3 hours. However, during periods of higher departmental workload, there may be a slight extension of this processing time.

Don't hesitate to contact us with any additional questions.
We are always glad to help you!

Best Regards,
PumaCasino team
πριν από 2 έτηΠρωτότυποΜετάφραση
Θα μοιάζω με πρόσωπο, αλλά από όλα τα βουλγαρικά καζίνο, δεν υπάρχει καλύτερο από το palmsbet. Στο palmsbet, ακόμα και όταν έχω κερδίσει, οι συνεδρίες μου είναι κυριολεκτικά 10 φορές περισσότερες με διπλάσια κατάθεση. Στο palmsbet σε 2 μήνες παιχνιδιού, έχω περισσότερες επιτυχημένες συνεδρίες από ό,τι στη Winbet σε 3 χρόνια παιχνιδιού και δεν υπερβάλλω.
  • το καλύτερο πρόγραμμα επιβράβευσης για ένα βουλγαρικό καζίνο
  • καλύτερο καθημερινό μπόνους
  • δεν σου ζητάνε έντυπη φόρμα απενεργοποίησης
  • ισχύουν όρια κατάθεσης
  • Μπορούν να προσθέσουν περισσότερα παιχνίδια Amatic
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