Αξιολογήσεις του χρήστη wilder1999

Casino Guru

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πριν από 4 μήνεςΠρωτότυποΜετάφραση
Do not deposit without knowing the T&C were updated recently adding very unfair terms.
Raw cash deposits require insane turnover of 3x slots, 6x for live games and 15x for live BJ and Baccarat 🤮🤮🤮. What a joke.
I play live BJ so a deposit of $100 requires me to play $1500 in bets! What????
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Fast verification through Samsub.
  • Quick withdrawal approval
  • Site design is juvenile
  • Terms and conditions are unfair
  • Greedy Casino
Wazbee Casino
πριν από 4 μήνες
Greetings Wilder1999!

We are thrilled to hear about your win and congratulate you on receiving your money quickly!

Technological advancements are progressing rapidly, and our priority is to ensure safety at all times. Therefore, all the measures we implement are focused on enhancing protection and ensuring strict compliance with AML policies.

Your successful verification and quick withdrawal process are the results of our dedicated efforts.

Thank you for understanding!

Best regards,
Wazbee Team
πριν από 1 έτοςΠρωτότυποΜετάφραση
IWild has failed alll my expectations miserably.
I’m absolutely disgusted with their withdrawal practices and system. I have had 9 cancellations of withdrawals since my account was fully verified 6 days ago. We are talking $1500 that they owe me not $150 000. If they can’t handle this withdrawal then I think they have severe financial issues.
Next they don’t follow daily withdrawal limits. Essentially the daily maximum withdrawal is ZERO if they just keep cancelling withdrawals.
They lie to you that withdrawal provider(Gigidat) in this case cancels withdrawals if they are not actioned in 24 hours. Lame excuse. You think players don’t know your financial dept is just not funding the withdrawals.
The biggest slap in the face is after cancelling withdrawals with lame excuse IWild KYC emails you to recreate your withdrawals.
Absolutely infuriating.
Lastly there are hundreds of online casinos to choose from. All are able to offer same games, deposit and withdrawal options. The only thing that differentiates is good customer service and quick, efficient and honest payouts.
Shame on Casino Guru for providing a great rating based on metrics that customers don’t care about. I hope selling out to IWild is worth your reputation!
***You attempts to clarify are only blowing smoke. Lie after lie. IWild is not following their own T&Cs with withdrawals. Withdrawals are purposefully delayed and cancelled. " we don’t understand your issue" or "you need to read bonus terms carefully" or " we do everything to make sure players get their winnings" are all lies. IWild needs to go out of business and they will once you have cycled through customer base.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Nice layout
  • Good selection of games and provider
  • Quick Withdrawals ( lol bad joke honestly terrible)
  • Misrepresent themselves on withdraw limits
  • Effectively withdraws are whatever they feel like paying whenever they feel like paying
  • Have no problem lying to you
  • Definitely more like 4.5 rating
  • Cut and paste Chat
  • Referring to Terms and Conditions for players that they won’t follow themselves
  • Bonus policy is against Fair Gambling Codex that Guru uses( complaints about this)
iWild Casino
πριν από 1 έτος
Dear Wilder1999,

We are very sorry to hear that you had difficulties with your withdrawal at our casino.

We would like to clarify the situation and explain that this problem related to the expiry of the processing time may be due to the peculiarities of the payment system you used.

From our side, we always try to provide fast and efficient payouts in accordance with our policies and procedures.

Best regards,
iWild Casino
πριν από 1 έτοςΠρωτότυποΜετάφραση
This is a joke of a casino. Games are absolutely crap. The platform looks and feels like an outdated arcade. The bonuses are generous to a fault because you have little or no chance of play through. I asked for Rtp for individual games and was told they don’t have them but pitboss Pablo said it’s around 92% for the games as a whole. What a joke.
  • Lots of free play for those not Interested in winning
  • Rtp is around 92% meaning good luck winning anything
πριν από 2 έτηΠρωτότυποΜετάφραση
Overall shady casino. Why the high marks here at Casino Guru I have no idea.
Abhorrent customer service.
Responsible gambling non existent. No attempt whatsoever to help those that ask customer service for help but point to t&c paragraph 30. What a joke.
Verification was not even looked at after 48 hours.
Withdrawals are not even removed from balance while waiting.
Once again you can respond as you have with other complaints with misinformation. My account has no tab for Responsible gambling limits under my profile. Just checked. Cyst service was unable to point me to any info accept in terms and conditions. What am I missing?player Id# 30943687
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • There is a good selection of both live casino and casino games
  • Rtp seems to be on par
  • Can’t even fathom suggesting a player sign up here.
  • Duped again by curaçao casino. Never again.
  • Loyalty points are a joke. You’d have to spend $250k to get a decent conversion to $s
  • Amazing how responsive VulkanVegas is here but is totally incompetent for customer service
Vulkan Vegas Casino
πριν από 2 έτη
Dear Ballgravy22

Thank you for your feedback.
There is a huge variety of gambling limits, presented on the site within the profile. We treat responsible gambling quite seriously, thus the mechanisms implemented are way more sophisticated than our competitors offer.
Also, our bonus policy and offers are way more generous than the others do. Along with that, you never mentioned the weekly cashback and exclusive wager-free offers from our VIP dept.
Pity you had a bad experience, sure hope to see you among winners next time!
---
How to access Responsible gambling section:
Access your profile, click "edit", select "Responsible gambling".
Or contact live support to place the gambling limit required.

Kind regards
SGW_new_push_alt
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