πριν από 7 μήνεςΠρωτότυποΜετάφραση
IWild has failed alll my expectations miserably.
I’m absolutely disgusted with their withdrawal practices and system. I have had 9 cancellations of withdrawals since my account was fully verified 6 days ago. We are talking $1500 that they owe me not $150 000. If they can’t handle this withdrawal then I think they have severe financial issues.
Next they don’t follow daily withdrawal limits. Essentially the daily maximum withdrawal is ZERO if they just keep cancelling withdrawals.
They lie to you that withdrawal provider(Gigidat) in this case cancels withdrawals if they are not actioned in 24 hours. Lame excuse. You think players don’t know your financial dept is just not funding the withdrawals.
The biggest slap in the face is after cancelling withdrawals with lame excuse IWild KYC emails you to recreate your withdrawals.
Absolutely infuriating.
Lastly there are hundreds of online casinos to choose from. All are able to offer same games, deposit and withdrawal options. The only thing that differentiates is good customer service and quick, efficient and honest payouts.
Shame on Casino Guru for providing a great rating based on metrics that customers don’t care about. I hope selling out to IWild is worth your reputation!
***You attempts to clarify are only blowing smoke. Lie after lie. IWild is not following their own T&Cs with withdrawals. Withdrawals are purposefully delayed and cancelled. " we don’t understand your issue" or "you need to read bonus terms carefully" or " we do everything to make sure players get their winnings" are all lies. IWild needs to go out of business and they will once you have cycled through customer base.
I’m absolutely disgusted with their withdrawal practices and system. I have had 9 cancellations of withdrawals since my account was fully verified 6 days ago. We are talking $1500 that they owe me not $150 000. If they can’t handle this withdrawal then I think they have severe financial issues.
Next they don’t follow daily withdrawal limits. Essentially the daily maximum withdrawal is ZERO if they just keep cancelling withdrawals.
They lie to you that withdrawal provider(Gigidat) in this case cancels withdrawals if they are not actioned in 24 hours. Lame excuse. You think players don’t know your financial dept is just not funding the withdrawals.
The biggest slap in the face is after cancelling withdrawals with lame excuse IWild KYC emails you to recreate your withdrawals.
Absolutely infuriating.
Lastly there are hundreds of online casinos to choose from. All are able to offer same games, deposit and withdrawal options. The only thing that differentiates is good customer service and quick, efficient and honest payouts.
Shame on Casino Guru for providing a great rating based on metrics that customers don’t care about. I hope selling out to IWild is worth your reputation!
***You attempts to clarify are only blowing smoke. Lie after lie. IWild is not following their own T&Cs with withdrawals. Withdrawals are purposefully delayed and cancelled. " we don’t understand your issue" or "you need to read bonus terms carefully" or " we do everything to make sure players get their winnings" are all lies. IWild needs to go out of business and they will once you have cycled through customer base.
- Nice layout
- Good selection of games and provider
- Quick Withdrawals ( lol bad joke honestly terrible)
- Misrepresent themselves on withdraw limits
- Effectively withdraws are whatever they feel like paying whenever they feel like paying
- Have no problem lying to you
- Definitely more like 4.5 rating
- Cut and paste Chat
- Referring to Terms and Conditions for players that they won’t follow themselves
- Bonus policy is against Fair Gambling Codex that Guru uses( complaints about this)
6
iWild Casino
πριν από 7 μήνες
Dear Wilder1999,
We are very sorry to hear that you had difficulties with your withdrawal at our casino.
We would like to clarify the situation and explain that this problem related to the expiry of the processing time may be due to the peculiarities of the payment system you used.
From our side, we always try to provide fast and efficient payouts in accordance with our policies and procedures.
Best regards,
iWild Casino
We are very sorry to hear that you had difficulties with your withdrawal at our casino.
We would like to clarify the situation and explain that this problem related to the expiry of the processing time may be due to the peculiarities of the payment system you used.
From our side, we always try to provide fast and efficient payouts in accordance with our policies and procedures.
Best regards,
iWild Casino
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