πριν από 3 μήνες
Θα ήταν διασκεδαστικό να μάθουμε ποιοι είναι αυτοί οι 2 🙂
Αυτόματη μετάφραση:
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 140)
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Δημοσίευση από Glamors12 διαγράφηκε
πριν από 3 μήνες
I have been contacted today by two merchants that are refusing refunds and have specifically referred to the forum.
With nearly 85k views the casinos and merchants are starting to get all over this Legitimate refunds are going to become a lot harder
πριν από 3 μήνες
Haven't really been any refunds in quite long time though, has it?
But people don't seem to be reading more than like 1-2 or two comments, see something about about refunds mentioned and think they can get all their money back.
Like been said many times, refunds are not the win here, the win here is to learn how casinos are abusing payments, acting like criminals, money laundering, etc. And hopefully (probably not), this will make anyone think one step further and stop playing at these casinos. We are all just sponsoring criminals, Russians, and other trashy people to live a life of luxury.
Invest in yourself instead of giving your money away.
πριν από 3 μήνες
Playing at these casinos is essentially supporting organized crime. Nothing else. You are dealing with the dirtiest individuals imaginable. The verification and payment processes are excessively long, and your money often ends up with unknown companies. There is a glaring lack of responsible gambling measures. These unlicensed casinos represent the worst aspects of the industry, including fraudulent activities, poor security, and no player protection.
πριν από 3 μήνες
After 15 years and untold amounts of losses to these crooks, I finally realize that they are, always have been, and alway will be scams. It's embarrassing to have come to this realization.
Fighting back by challenging their shady payment practices is fair play, so long as you are honest. But, shady payments is only tip of the iceberg and, by themselves, do not scratch the surface as to why these casinos are scams. In fact, you can have shady payment practices and still run an honest casino.
The cancellation of winnings for any reason they can contrive is the wildest and most crooked part of the scam. What I resent the most, and am most embarrassed about, is how they gaslight the player. You win, they don't pay you, and they act like you have done something wrong.
Here's an example of why this is so problematic. Suppose, for arguments sake, you enter the wrong zip code by accident when you sign up. You play on the site and lose $1000. Then, you make one more deposit and get lucky hitting for $2000. You request a withdrawal, submit your paperwork. They notice you used the incorrect zip code when you signed up, and say, for security reasons, that your wins are nullified because of this.
The issue with this example is, 1) many of us have had similar experiences for equally as minor or insane reasons and, 2) this means that you were never really gambling at all with the first $1000 you lost because there was never the possibility of winning as any win would eventually be disqualified. So, you did not get the service you paid for, every dollar you deposited was always going to be forfeited.
If these casinos were operating in the US, they would be subject to a massive class action lawsuit for such practices. They are scams.
4
πριν από 3 μήνες
After 15 years and untold amounts of losses to these crooks, I finally realize that they are, always have been, and alway will be scams. It's embarrassing to have come to this realization.
Fighting back by challenging their shady payment practices is fair play, so long as you are honest. But, shady payments is only tip of the iceberg and, by themselves, do not scratch the surface as to why these casinos are scams. In fact, you can have shady payment practices and still run an honest casino.
The cancellation of winnings for any reason they can contrive is the wildest and most crooked part of the scam. What I resent the most, and am most embarrassed about, is how they gaslight the player. You win, they don't pay you, and they act like you have done something wrong.
Here's an example of why this is so problematic. Suppose, for arguments sake, you enter the wrong zip code by accident when you sign up. You play on the site and lose $1000. Then, you make one more deposit and get lucky hitting for $2000. You request a withdrawal, submit your paperwork. They notice you used the incorrect zip code when you signed up, and say, for security reasons, that your wins are nullified because of this.
The issue with this example is, 1) many of us have had similar experiences for equally as minor or insane reasons and, 2) this means that you were never really gambling at all with the first $1000 you lost because there was never the possibility of winning as any win would eventually be disqualified. So, you did not get the service you paid for, every dollar you deposited was always going to be forfeited.
If these casinos were operating in the US, they would be subject to a massive class action lawsuit for such practices. They are scams.
πριν από 3 μήνες
Yea, exactly. There is 0 protection against this.
That is why it feels so good to have stopped the gambling on all these shit casinos, over 30 days now without playing and 0 interest to continue. My block on my Swedish license even passed and I just re-blocked myself. so that¨s also nice. I was never extremely gambling addicted, just very bored a lot of the times, but I think it was just an evil cycle that now is broken finally.
I sleep better, I feel better, I save more, I have more to spend on myself. Everything is just better.
2
πριν από 3 μήνες
I second what you’re saying. I put in two complaints to casino guru regarding two Curacao casinos on here and both times they favoured the casinos. Both instances were cases of where the two said casinos had allowed me to become fully KYC verified allowed me to deposit only to be told when requesting withdrawel I was from a restricted country and this was not possible. Casino Guru sided with the casino ( NINECASINO).
I then reported it to their licensing authority and I was refunded my deposits instantly yet casino guru made me feel I was in the wrong. 🤔
πριν από 3 μήνες
I second what you’re saying. I put in two complaints to casino guru regarding two Curacao casinos on here and both times they favoured the casinos. Both instances were cases of where the two said casinos had allowed me to become fully KYC verified allowed me to deposit only to be told when requesting withdrawel I was from a restricted country and this was not possible. Casino Guru sided with the casino ( NINECASINO).
I then reported it to their licensing authority and I was refunded my deposits instantly yet casino guru made me feel I was in the wrong. 🤔
πριν από 3 μήνες
Right. And how many people from your country have made deposits, lost, and never knew they were never getting paid if they won? It is a despicable business practice.
πριν από 3 μήνες
It is totally scandalous and we are being set up to lose
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Δημοσίευση από Glamors12 διαγράφηκε
πριν από 3 μήνες
I second what you’re saying. I put in two complaints to casino guru regarding two Curacao casinos on here and both times they favoured the casinos. Both instances were cases of where the two said casinos had allowed me to become fully KYC verified allowed me to deposit only to be told when requesting withdrawel I was from a restricted country and this was not possible. Casino Guru sided with the casino ( NINECASINO).
I then reported it to their licensing authority and I was refunded my deposits instantly yet casino guru made me feel I was in the wrong. 🤔
πριν από 3 μήνες
Απολύτως τρελό αν αυτό είναι αλήθεια. Γνώριζε το casino.guru ότι παίζατε από μια απαγορευμένη χώρα και το καζίνο εξακολουθούσε να παίρνει τα χρήματά σας. Το καζίνο βρισκόταν σε κατάσταση win-win και παρόλα αυτά τα κατάφερε. Δυσκολεύομαι να το πιστέψω και δεν εννοώ απολύτως ότι λέτε ψέματα. Μπορείτε να συνδέσετε αυτήν την υπόθεση;
Αυτόματη μετάφραση:
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Δημοσίευση από loisjefferies98 διαγράφηκε
πριν από 3 μήνες
Έχουν σταματήσει να πληρώνουν. Άργησες πολύ να πηδήξεις στο σκάφος. Δυστυχώς. Ελπίζω να μην ήταν πολλά χρήματα για χάρη σου
Αυτόματη μετάφραση:
πριν από 3 μήνες
Η Astropay λέει ότι οι πληρωμές που έχουν πραγματοποιηθεί δεν μπορούν να επιστραφούν.
αυτό είπαν:
"Δεν έχει σημασία πού έχουν τοποθετηθεί τα χρήματα αρκεί να έχουν πιστωθεί στο καζίνο"
Αυτόματη μετάφραση:
πριν από 3 μήνες
Ναι, μπορείς να το στείλεις σε τρομοκράτες, καρτέλ ναρκωτικών κτλ. Τότε είναι πολύ καλό και νόμιμο.. παράνομο μόνο όταν σου στέλνουν τα χρήματα. Στη συνέχεια, οι λογαριασμοί σας θα τεθούν σε αναστολή και θα διερευνηθείτε από τις αρχές. Αν θέλεις να πετύχεις, πρέπει να είσαι εγκληματίας
Αυτόματη μετάφραση:
πριν από 3 μήνες
Απολύτως τρελό αν αυτό είναι αλήθεια. Γνώριζε το casino.guru ότι παίζατε από μια απαγορευμένη χώρα και το καζίνο εξακολουθούσε να παίρνει τα χρήματά σας. Το καζίνο βρισκόταν σε κατάσταση win-win και παρόλα αυτά τα κατάφερε. Δυσκολεύομαι να το πιστέψω και δεν εννοώ απολύτως ότι λέτε ψέματα. Μπορείτε να συνδέσετε αυτήν την υπόθεση;
Αυτόματη μετάφραση:
πριν από 3 μήνες
casino.guru needs to protect their business.
Just like askgamblers. As soon as you get too critical in your reviews of a casino, the review get's deleted.
It's not really surprising, but everyone should be aware of it.
πριν από 3 μήνες
Είναι ένα πράγμα να αφήνεις κακές κριτικές καθώς μπορεί να δραματοποιηθεί λίγο από τον παίκτη και όλοι βιώνουμε και βλέπουμε τα πράγματα διαφορετικά. Μπορώ να το αγοράσω!
Αλλά το να κρίνουμε υπέρ του καζίνο όταν ακόμη και το ίδιο το καζίνο έχει πάει ενάντια στους δικούς του κανόνες είναι πολύ ανατριχιαστικό. Τότε ίσως δεν πρέπει να προσφέρετε μια τέτοια υπηρεσία! Αλλά αυτό ακριβώς πιστεύω.
Αυτόματη μετάφραση:
1
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Δημοσίευση από carsix79 διαγράφηκε
πριν από 3 μήνες
casino.guru needs to protect their business.
Just like askgamblers. As soon as you get too critical in your reviews of a casino, the review get's deleted.
It's not really surprising, but everyone should be aware of it.
πριν από 3 μήνες
I dare to disagree with what you write. If we protected the casinos like that, then we wouldn't have to have any resolution center and we wouldn't try to help the players at all, because according to your logic, we would be fighting each other, isn't that right?
We try to approach things fair and square and do not take sides with anyone.
In terms of reviews, each one is dealt with by a dedicated team, I'm one of the people who handles user reviews, and we certainly have procedures in place to resolve them. So when a review is rejected for something, there's always a reason given. We don't have a problem with a negative user review, but it has to have meaningful value as well. To give an example, if a player describes that they were dissatisfied, withdrawals took a long time, KYC was difficult to handle, support was not helpful, games had low RTP according to the player, and various other things are fine. However, if he comes into the game saying that he put $100 into the casino and didn't win anything, this review is pointless as it is not relevant and informative at all.
So that's it from my side.
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