Rolling Slots Casino - γενική συζήτηση (σελίδα 2)

Φύγε από τα καζίνο αυτών των εταιρειών, για να το λάβεις είναι μια αιωνιότητα, η επαλήθευση είναι θυσία, κάνουν τα πάντα για να μην σε πληρώσουν.

Are you specifically referring to the Rolling Slots Casino? 🤔

Ζήτησα απόσυρση και δεν με αφήνουν να μάθω τίποτα πια...

Hi friend,

Please note that since you have cancelled your withdrawal request by your own in non-working hours of our Financial Department, they have been postponed.

As I can see, tomorrow your first withdraw will be processed.

Ας ελπίσουμε ότι αύριο θα δούμε τα χρήματα...και μετά θα καταλάβουμε πόσος χρόνος θα χρειαστεί για να ολοκληρωθούν οι αναλήψεις...και θα χαρώ να δώσω μια θετική κριτική για τον ιστότοπο. Δεν θα είχα κανένα λόγο αν όλα είναι εντάξει να γράψω ένα πράγμα για ένα άλλο .... πράγματι αν δω την απόσυρση σύντομα θα βάλω θετική κριτική σε άλλα blogs ...

Αρνητική εμπειρία για αυτό το site, δεν μπορώ να κάνω ανάληψη των χρημάτων, απαιτούν υπερβολικά έγγραφα, παρόλο που τους τα στέλνουν συνεχίζουν να σας ζητούν τα ίδια ακριβώς, έγραψα σε βοήθεια αλλά καμία απάντηση, απατεώνες!!

Πρέπει να διαβάσετε τις κριτικές πριν καταθέσετε αυτό το Καζίνο είναι τρομερό, τρέξτε μακριά από αυτό το Καζίνο και τα άλλα του.

Dear Marco399890,

We apologize for any frustration you've experienced with our withdrawal process. We understand that the verification requirements and requests for documentation can sometimes seem excessive. However, please allow us to provide some context to clarify the situation.

As a regulated online casino, we are obligated to adhere to strict Anti-Money Laundering (AML) policies and procedures. These measures are in place to ensure the security and integrity of our platform and to prevent any potential fraudulent activities. The requested documentation, such as proof of address and other essential information, are standard industry practices mandated by regulatory authorities.

Upon reviewing your account, we found that there were certain standard documents that were not provided. We understand that this might have caused frustration, and for that, we sincerely apologize. To streamline the process and ensure clarity, our finance team sends different emails with added details and underlined information to highlight the areas that require your attention.

We take your feedback seriously, and we are committed to improving our communication and processes to provide a smoother experience for all our users. We encourage you to reply to the emails sent by our finance team with the requested documentation and information. Rest assured, once the verification process is complete, you will be able to withdraw your funds without any further hindrance.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We value your patronage and aim to address your concerns promptly.

Thank you for your understanding and cooperation.

Best regards,

Rolling Slots Support Team.

Dear Caniggia2021,

We appreciate your feedback and take every comment seriously to improve our services. However, we would like to address your concerns and provide accurate information about your experience with us.

Upon reviewing your account, we found that you have not placed any withdrawal requests on our site. It appears that there might be a misunderstanding or confusion with another casino, as you mentioned running away from "this Casino and their others." We want to clarify that we are a separate entity and not affiliated with the casino you mentioned, upon your closure request (Burning Bet).

It's essential to ensure that the feedback and reviews you encounter are related to the correct casino and reflect accurate experiences. We value transparency and strive to maintain a high level of customer satisfaction.

If you have any further questions or if there's anything we can assist you with regarding your account or any aspect of our services, please don't hesitate to reach out to our support team. We are here to help and ensure that your experience with us is positive and enjoyable.

Thank you for considering our response, and we look forward to the opportunity to serve you better.

Best regards,

Rolling Slots Support Team.

Ο λογαριασμός επαληθεύτηκε τελικά με επιτυχία, τώρα περιμένει να διεκπεραιωθεί η ανάληψη

Το καζίνο παιδιά είναι scam έφτασα το balance στα 1200 έκανα ανάληψη 500 όσο επιτρέπει δηλαδή και έχει μέρες τώρα που δεν στέλνουν ούτε mail ούτε κάποια ειδοποίηση ότι έγινε αίτημα ανάληψης...και επίσης το ίδιο γίνεται και με την ταυτοποίηση...κρίμα στην αρχή μου φάνηκε πολύ καλό καζίνο με καλό interface αλλά τελικά όχι...

Dear Achilla,

It's true that in order to withdraw funds, players are required to pass our verification process. We understand that you initiated a withdrawal, but we noticed that you didn't provide all the requested documents for verification. Our KYC department reached out to you to complete this process, but we have not received the necessary documents from your end.

Without the verification, we are unable to process your withdrawal. It's essential for us to ensure the safety and security of all our players' accounts and to prevent any potential fraudulent activities. We appreciate your cooperation in completing the KYC process as soon as possible, so we can guarantee quick and easy withdrawals and provide a smooth gaming experience.

If you have any further concerns or questions, please feel free to reach out to our support team, who will be happy to assist you.

Thank you for your understanding and patience.

Best regards,

Rolling Slots Support Team.

Τα έγγραφα τα ανέβασα δύο φορές και δεν μου ήρθε κάποιο mail που να επιβεβαιώνει ότι τα έγγραφα ειναι σε διαδικασία επεξεργασίας...και μετά από μέρες έρχεται mail ότι δεν είναι αρκετά τα έγγραφα...δεν πειράζει θα προσπαθήσω και 3η φορά να δούμε..

Hi, I'm sorry to hear that you're having problems, but as I can see, the casino is trying to help and has outlined where the problem is. So when you upload the documents, could you let us know how it went and if you managed to pass the verification successfully ? 

Αχιλλα το εχεις λυσει?

Μπόμπερ, σε πλήρωσαν;

Hello, do you also have a problem when you ask players if they solved their cases ? If so what is it about ? Can you say a little more ? 

Hello,

Do you need any assistance from us?

Γεια σας παιδιά, μην παίζετε.

Πηγαίνετε σε άλλους παρόχους καζίνο.

Έχω πολύ κακή εμπειρία με τα rollingslots, ο λογαριασμός μου μπλοκαρίστηκε γιατί ήθελα να πληρώσω 2200 ευρώ.

Αυτό είναι απάτη, αυτοί οι πάροχοι είναι πραγματικοί απατεώνες.

Μην αφήνετε τα χρήματά σας να πάνε χαμένα αν πληρώνετε χρήματα σε κυλιόμενους κουλοχέρηδες, είναι κρίμα για τα χρήματά σας

Dear galatalimuri,

We understand your frustration regarding your recent experience. We would like to address your concerns and shed light on the situation.

After a thorough review of the case, it was revealed that, your account failed the verification process. Therefore, the account was disabled in accordance with our AML procedures.

We sincerely apologize for any inconvenience this situation may have caused.

Thank you for understanding.