πριν από 2 έτη
Can you please help me? i have a withrawal of 200,000PHP, they always have a reason etc. they always decline my withdrawal. and now my country is blocked from their website. i dont know how to contact them. im really frustrated
20Bet Casino - γενική συζήτηση (σελίδα 2)
πριν από 2 έτη
Hello ecescauso,
It must feel very uncomfortable it's a huge amount you have in your account.
Allow me a few questions in advance:
Has your account been fully verified?
Did you insert the correct full address and country of residence, please?
Just to make sure, have you ever used any VPN application while playing in the casino? Or maybe did you play some restricted game, have you noticed anything like that?
We can try to help you, please submit a complaint by clicking this link:
https://casino.guru/complaints/create
You can also share this screenshot and add your answers too. 🙂
I think it may help out Complaint Team a bit.
πριν από 2 έτη
καλημέρα, έχω εμπειρία με αυτό το καζίνο, 20Bet, όχι και πρώτη φορά όταν κάνω ανάληψη, αλλά δεν κατάλαβα γιατί δεν επιβεβαίωσε την απόσυρση αμέσως, όπως πάντα. Η ουρά. Για να δούμε τι θα γίνει, αν με επιβεβαιώσει
Αυτόματη μετάφραση:
πριν από 2 έτη
Good morning,
I moved your post to the proper casino thread.
As we're now speaking about the withdrawal problem, I would like to ask you, are you still using the same payment option? Because if you opted for a different one, it may cause a delay. Have you tried to ask the casino what seems to be the problem, please?
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Πάντα έκανα ανάληψη στο ίδιο IBAN, ΟΧΙ ΚΑΙ ΤΙΠΟΤΑ ΤΡΟΠΟΠΟΙΗΜΕΝΟ
Αυτόματη μετάφραση:
πριν από 2 έτη
So I'm assuming that the "same IBAN" means the same payment option. What about the casino's point of view? It possesses a good reputation so I guess there must be some answer from the support, maybe?
Have you asked, the casino about your issue, please?
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καλημέρα, μετά από άλλο μήνυμα που έγινε, έλαβα επιτέλους την απόσυρση. Κατά τη γνώμη μου, πρέπει να θυμάσαι πάντα ότι πρέπει να κάνουν την απόσυρση, Stragno
Αυτόματη μετάφραση:
1
πριν από 2 έτη
I'm glad to hear you already received it. I suppose the casino will never tell you the reason why it wasn't confirmed immediately like before, but it probably has something to do with security reasons. For example, someone needs to check your documents (and validity) again when you reach a certain point (total amount of funds you withdrew from the casino, amount of individual withdrawal requests etc.). It could also be just a random check.
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Εγώ μετά από διαφωνία μαζί τους για τα απίστευτα αποτυχημένα μπόνους των παιχνιδιών που δεν πληρώνουν τίποτα και ειδικά αν τα αγοράσεις είναι σκέτο κλέψιμο μου έκλεισαν τον λογαριασμό μου και ενώ είχα χρήματα μέσα μου τα κατάσχεσαν και δεν απαντούν ούτε στα email μου τόσο καιρό δηλαδή μου τα κλέψανε
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Hello,
I'm sorry but I do not understand correctly it seems. Have you breached any rules, please? It may explain voiding your balance. Or did your account got blocked after you complained about the game bonus, please?
How long is your account closed, please?
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This scam I also cannot withdraw
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Hello,
does it mean that you can't physically submit the withdrawal or is there another problem, please?
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I uploaded the compline You can check the details there
Regards.
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That's good. Let's hope the complaint team will be able to help you, or that the casino will solve the problem sooner than those 10 days are up.
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Their strategy uses a strategy that somehow delays withdrawals and causes them to lose that money. Reject all certificates and upset the player, causing him to lose all his money. You have to be careful of this kind of company
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There is no problem with deposits and withdrawals in the beginning, but if you are winning, you will require countless additional documents and certification procedures. You have to be careful with betting companies like this
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Well, it's not an unusual thing that some additional verification is triggered, especially if the player wins big money.
Kindly note, that casinos don't have the luxury to see all players face to face so they just rely on the verification processes.
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I agree with you, but keep in mind that what I am pointing out is the reason for refusal, which is not reasonable with the reckless certification process.And for your argument to be credible, you have to consider that same lime sites like 20bet all have a rating of less than 6points
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Check the 20bet complaint for outstanding documents The player, who is already in the same situation as me, didn't get any answers to the casino.
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Additionally, your opinion is acceptable if it is a good rating.
