On the 19th of June I requested a withdrawal for £250 . Its now been over 2 weeks and still not recieved my winnings . I have made 3 formal complaints all have been ignored . I have even asked for a supervisors review again ignored . Ive been told that the reason is because of high demand and then they changed there mind and said its because it was verified on the 24th but then sent back for verification .. then to be told that it was just from high demand . Then 4 days ago i recieved another email saying my withdrawal had now been scheduled for processing .. yesterday being the 3rd of july they locked me out of live chat and have now stopped answering emails ..
Just to add i am fully Id verified and this was not my first withdrawal.. ive never had any issues with this site until now
Just to add i am fully Id verified and this was not my first withdrawal.. ive never had any issues with this site until now
- No positives
- Delayed withdrawal
- Auto generated e mails
- Vague live support
- Locked out of chat
- Ignored formal complaints
- Support e mails ignored
