It is SCAM. They check documents through a third-party organization VERIFF that does not recognize Russian and Kazakh documents, although initially the support claims the opposite. Under this pretext, they block the account manually, they do not consider the documents and take all measures to scam you.
They also lie to the casino guru employees that you allegedly already withdrew your funds before closing the account, apparently they forge payment transactions or electronic documents. They also block in the internal chat for communication of players when they mention that verification cannot be passed.
They also lie to the casino guru employees that you allegedly already withdrew your funds before closing the account, apparently they forge payment transactions or electronic documents. They also block in the internal chat for communication of players when they mention that verification cannot be passed.
- Cryptocurrencies
- A lot of esports
- Useless support
- Biometric curve on KYC
