πριν από 4 μήνεςΠρωτότυποΜετάφραση
Four attempts at withdrawal, first 2 went ok. 3rd one took so much back and forth I promised myself I wouldn’t deposit again. I did and they rejected my withdrawal (Crypto USDT), they wanted KYC details.
I don’t use a Crypto casino for them to have my details. I couldn’t be bothered to argue with them any more and just asked them to close the account, the support wouldn’t even do that. Eventually I blew the $100 they refused to withdrawal and found in the preferences to close account, which seems to have worked. Why they couldn’t do that on the support chat I don’t know. Stay away there are plenty other reputable crypto casinos.
Just saw the casinos response, not even bothered to read the issue as per usual.
Funds were not going to my bank at all, it was a crypto payout, more lies and excuses
I don’t use a Crypto casino for them to have my details. I couldn’t be bothered to argue with them any more and just asked them to close the account, the support wouldn’t even do that. Eventually I blew the $100 they refused to withdrawal and found in the preferences to close account, which seems to have worked. Why they couldn’t do that on the support chat I don’t know. Stay away there are plenty other reputable crypto casinos.
Just saw the casinos response, not even bothered to read the issue as per usual.
Funds were not going to my bank at all, it was a crypto payout, more lies and excuses
- Decent amount of games
- Slow withdrawals
- KYC
- Poor customer service
Immerion Casino
πριν από 4 μήνες
Dear manse666!
We sincerely apologize for the delay caused by an issue with the bank. While the withdrawals were approved on our end, they were declined by the payment provider. We will do our best to expedite the withdrawal process for you!
Best regards,
Immerion Casino
We sincerely apologize for the delay caused by an issue with the bank. While the withdrawals were approved on our end, they were declined by the payment provider. We will do our best to expedite the withdrawal process for you!
Best regards,
Immerion Casino
