Γεια σου Πετρονέλα.
Είχα εγγραφεί στο καζίνο στις 19/04/2024, έκανα αμέσως την επαλήθευση και ολοκληρώθηκε με επιτυχία. Όπως ανέφερα, κατέθεσα 20€ χωρίς ενεργό μπόνους. Όταν έφτασα τα 80€ προσπάθησα να κάνω ανάληψη και έγινε αμέσως επεξεργασία και εκκρεμότητα. Στις 20/04/2024 ακύρωσα την απόσυρση και συνέχισα να παίζω, έφτασα συνολικά τα 250€ και προχώρησα στην απόσυρση, η οποία επίσης ήταν σε επεξεργασία και εκκρεμεί.
Καθώς είχα ακυρώσει τα προωθητικά email, ζήτησα επανενεργοποίηση και από το πουθενά μπλοκαρίστηκε ο λογαριασμός μου λόγω εθισμού στον τζόγο.
Μόλις έπαιξα δύο φρουτάκια "gates of olympus 1000 and Starlight princess 1000".
Θα ήθελα να αναφέρω ξανά ότι δεν υπήρχε ενεργό μπόνους.
Απλά για να διευκρινίσω ότι έχω ενεργό λογαριασμό στο Snatch casino, ο οποίος είναι από την ίδια ομάδα Altacore και όλα είναι φυσιολογικά!
Ευχαριστώ
Hello Petronela.
I had registered at the casino on 04/19/2024, I immediately carried out the verification and it was completed successfully. As I mentioned, I deposited €20 without an active bonus. When I reached €80 I tried to withdraw and it was immediately processed and pending. On 04/20/2024 I canceled the withdrawal and continued playing, I reached a total of €250 and proceeded with the withdrawal, which was also processed and pending.
As I had canceled the promotional emails, I asked for reactivation, and out of nowhere my account was blocked due to gambling addiction.
I just played two slots "gates of olympus 1000 and Starlight princess 1000".
I would like to mention again that there was no active bonus.
Just to clarify that I have an active account at Snatch casino, which is from the same Altacore group and everything is normal!
Thanks
Olá Petronela.
Eu tinha-me registado no casino dia 19/04/2024, realizei logo a verificação e ficou completa com sucesso. Como referi depositei 20€ sem bônus ativo. Quando cheguei aos 80€ tentei levantar e ficou logo processado e pendente. No dia 20/04/2024 cancelei o levantamento e continuei a jogar, cheguei ao total de 250€ e procedi ao levantamento, que ficou igualmente processado e pendente.
Como tinha cancelado os emails promocionais, pedi a reativação, foi quando do nada a minha conta ficou bloqueada por vício no jogo.
Eu apenas joguei duas slots "gates of olympus 1000 e Starlight princess 1000".
Refiro novamente que não havia nenhum bônus ativo.
Só para esclarecer que tenho conta ativa no Snatch casino, que é do mesmo grupo Altacore e está tudo normal!
Obrigada
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