Καλημέρα, καθώς έχω ανοίξει πολλούς λογαριασμούς για να παίξω online. Μετά την υποβολή της αιτούμενης τεκμηρίωσης, έχω αποκλειστεί με την εξήγηση ότι έχω δύο ίδιους λογαριασμούς και δεν μπορώ να λάβω χρήματα. Δήλωσαν επίσης ότι εάν επιθυμώ να συνεχίσω μαζί τους, το υπόλοιπο και τα μπόνους μου θα διαγραφούν για να επιλυθεί αυτή η κατάσταση. Απέρριψα αυτήν την προσφορά επειδή μπόρεσα να κάνω ανάληψη χωρίς προβλήματα μόλις λίγες ημέρες πριν, ακόμη και με τους ίδιους διπλότυπους λογαριασμούς. Ζητώ ευγενικά τη βοήθειά σας για την επίλυση αυτού του προβλήματος. Ευχαριστώ εκ των προτέρων.
Good day, as I have opened multiple accounts to play online. After submitting the requested documentation, I have been blocked with the explanation that I have two identical accounts and cannot receive money. They further stated that if I wish to continue with them, my balance and bonuses will be deleted in order to resolve this situation. I have declined this offer because I was able to withdraw without any issues just a few days prior, even with the same duplicate accounts. I kindly request your assistance to resolve this problem. Thank you in advance.
Buongiorno siccome ho aperto più accaunt per giocare online dopo inoltrata la documentazione da loro richiesta sono stato bloccato dicendomi che ho due accaunt uguali e non posso ricevere i soldi e che se voglio continuare con loro verrà cancellato il saldo i bonus per poter sbloccare la situazione io non ho accettato anche perché giorni prima prelevavo senza problemi anche con lo stesso doppio accaunt.Vi chiedo se gentilmente mi risolvete il problema. Vi ringrazio anticipatamente.
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