Ξέρετε πολύ καλά ότι το Antillephone δεν βοηθάει τους παίκτες!
Πέταξες ένα εύλογο παράπονό μου για κάποιες εμμονές σου που δεν βρήκα πουθενά βάση.
Και οι συνάδελφοί σου στο φόρουμ συμφωνούν μαζί μου, όπως είναι λογικό.
Το Smokace δεν δέχεται αναστολή λογαριασμού ή αυτο-αποκλεισμό με ενεργό υπόλοιπο ακόμα κι αν του το γράψετε όπως λέτε. Είχα ρωτήσει κι εγώ στο chat.
Απλώς ήθελαν να περιμένουν να χάσω τα χρήματα! Και στους όρους και τις προϋποθέσεις τους για να ζητήσουν ένα διάλειμμα δεν είναι απαραίτητο να αναφέρουμε τον εθισμό στον τζόγο. Ακολούθησα λοιπόν άψογα τις οδηγίες του συμβολαίου.
Ζήτησα να ανοίξει ξανά η καταγγελία.
Σχετικά με αυτό το παράπονο δεν ξέρω ποιος σας είπε ότι έλαβα τα χρήματα.
Πήρα μόνο 1800€.
Απομένουν σχεδόν 7000€!! Και είμαστε 12 μέρες μακριά από το αίτημα.
You know very well that Antillephone does not help players!
You trashed a legitimate complaint of mine for some obsessions of yours that I found no basis for anywhere.
Your colleagues on the forum also agree with me, as is logical.
Smokace does not accept account suspension or self-exclusion with an active balance even if you write it to them as you say. I had already asked in chat too.
They just wanted to wait for me to lose the money! And in their terms and conditions to ask for a break it is not necessary to mention gambling addiction. So I followed the instructions in the contract perfectly.
I asked for the complaint to be reopened.
Regarding this complaint I don't know who told you I received the money.
I only received €1800.
There are still almost €7000 to go!! And we are 12 days away from the request.
Sai benissimo che Antillephone non aiuta i giocatori!
Mi hai cestinato un reclamo legittimo per delle tue fissazioni che non trovavo fondamento da nessuna parte.
Anche i tuoi colleghi del forum sono d'accordo con me come è logico.
Smokace non accetta la sospensione del conto o autoesclusione con un saldo attivo nemmeno se glielo scrivi come dici te. Avevo già chiesto anche in chat.
Volevano solo aspettare che perdessi i soldi! E comunque nei loro termini e condizioni per chiedere un periodo di pausa non è necessario citare la dipendenza dal gioco. Quindi ho seguito perfettamente le indicazioni da contratto.
Ho chiesto la riapertura del reclamo.
Per quanto riguarda questo reclamo non so chi ti abbia detto che ho ricevuto i soldi.
Ho ricevuto soltanto 1800€.
Mancano ancora quasi 7000€!! E siamo a 12 giorni dalla richiesta.
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