Γεια, καλο απογευμα.
Είχα τον λογαριασμό μου στο καζίνο Playpix και μετά από λίγες μέρες χρήσης, δεν μπόρεσα να βάλω στοιχήματα. Ήταν εντάξει, αλλά όταν προσπάθησα να κάνω μια απόσυρση, δεν είχα επιτυχία. Ολοκλήρωσα τον έλεγχο KYC, αλλά ακόμη και μετά από αυτό, δεν μπόρεσα να κάνω ανάληψη των κεφαλαίων μου. Όταν επικοινώνησα με την εξυπηρέτηση πελατών μέσω ζωντανής συνομιλίας, ενημερώθηκα ότι η απόσυρσή μου δεν θα εξουσιοδοτηθεί λόγω των πολιτικών της εταιρείας.
Θα ήθελα να πιστωθούν τα 400 Reais στον λογαριασμό μου PIX, ο οποίος είναι συνδεδεμένος με το CPF μου. Επισυνάπτεται μια εικόνα που δείχνει την απάντηση που έλαβα στον ιστότοπό σας.
Hi good afternoon.
I had my account at the Playpix casino and after a few days of use, I was prevented from placing bets. That was fine, but when I tried to make a withdrawal, I had no success. I completed the KYC check, but even after that, I was unable to withdraw my funds. When I contacted customer service via live chat, I was informed that my withdrawal would not be authorized due to company policies.
I would like to get my 400 Reais credited to my PIX account, which is tied to my CPF. Attached is an image showing the response I received on your site.
Oi boa tarde.
Tive minha conta na playpix cassino e após alguns dias utilizando tive a mesma impedida de realizar apostas, até ai tudo bem, fui tentar realizar meu saque porém sem sucesso. Fiz a verificação KYC e mesmo após isso não estava conseguindo realizar o saque. Ao entrar em contato no chat fui informado que meu saque não seria liberado por regras da empresa.
Desejo os meus 400 reais podem enviar meu pix que ta direcionado ao meu cpf. Segue a imagem em anexo da resposta que obtive no site de vocês.
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