Αγαπητέ Kubo:
Πρώτα απ 'όλα, προσπάθησα να επιλύσω αυτό το ζήτημα απευθείας με το Καζίνο μέσω ενός ανύπαρκτου email.
Μετά από αμέτρητα αναπάντητα email, εγκατέστησα το Telegram και δεν έλαβα απαντήσεις, παρόλο που παραδόθηκαν.
Το πιο ενδιαφέρον είναι ότι η πλατφόρμα δεν διαβάζει τα μηνύματα ηλεκτρονικού ταχυδρομείου ούτε απαντά στο WhatsApp ή στο Telegram, αλλά ανέφερε τον αριθμό μου ως Spam, αφού έκανα την ανάληψη, δεν έλαβε το email επιβεβαίωσης ως συνήθως και έκλεισε τον λογαριασμό μου. Και αυτές οι πληροφορίες ελήφθησαν μόνο μέσω της Ομοσπονδιακής Αστυνομίας.
Και σας ρωτώ: γιατί ανέφεραν τον αριθμό μου και του δικηγόρου μου, καθώς και άλλων ατόμων στα οποία παρέπεμψα το καζίνο, κλείνοντας τον λογαριασμό μου (γιατί το email support@pikebit.com δεν είναι ενεργό, αν υπήρχαν όλες οι πληροφορίες και τα αιτήματα για λύση, χωρίς να μου επιστρέφει ούτε ένα email, ως άγνωστος χρήστης ή κάτι τέτοιο;
Τότε επικοινώνησα για πρώτη φορά με την CEG για να τους ζητήσω να με βοηθήσουν να πάρω τα κέρδη μου, καθώς δεν μπορούσα να έρθω σε επαφή.
Στη συνέχεια, ένας φίλος πρότεινε την πλατφόρμα σας να παίξει το ρόλο του συμβιβαστή, προκειμένου να λάβει αυτό που δικαιωματικά μου ανήκει από το νόμο.
Και έτσι έκανα.
Ωστόσο, αντιμέτωπος με τόσες αδικαιολόγητες, παραμορφωμένες και υποτιμητικές κατηγορίες που προέρχονται από μια πλατφόρμα που δεν έχει καν άδεια λειτουργίας, ζήτησα από τον δικηγόρο μου να προσπαθήσει να λύσει το πρόβλημα - αφού πρέπει να έχει λάβει το ιατρικό μου πιστοποιητικό που δηλώνει ότι έχω καρκίνο και άλλες ασθένειες.
Ωστόσο, ήταν επίσης ανεπιτυχής και άλλοι άνθρωποι άρχισαν να έχουν το ίδιο πρόβλημα: τα μηνύματα μέσω email, Telegram και WhatsApp διαβάζονται αλλά δεν απαντώνται για κάποιο λόγο και ο λογαριασμός Telegram αναφέρεται επίσης ως Spam.
Στο μεταξύ, το PF προσπαθεί να μάθει από το Telegram και το WhatsApp σε ποιον ανήκει ο αριθμός, επειδή υπάρχει μια συμμορία (και δεν αναφέρομαι σε αυτό το καζίνο) που δραστηριοποιείται στη Βραζιλία, προκαλώντας ανθρώπους που δεν έχουν γνώση του τζόγου ή έχουν έναν εξαναγκασμό για τον τζόγο να χάσουν μεγάλα χρηματικά ποσά και να μην καταφέρουν καν να διαγράψουν τους λογαριασμούς τους.
Ως αποτέλεσμα, το PF θα προχωρήσει με το παράπονό μου μόνο εάν δεν το λάβω και εάν διαπιστωθεί ότι το καζίνο παραβιάζει το νόμο.
Δεν είναι πρόθεσή μου να βλάψω κανέναν, αλλά δεν μπορώ να βλάψω και δεν μπορώ να ξέρω γιατί τα μηνύματα διαβάστηκαν, δεν απαντήθηκαν και αναφέρθηκαν.
Θα το εκτιμούσα αν μπορούσατε να μου στείλετε το Telegram βήμα-βήμα, καθώς το δικό μου δεν μου επιτρέπει πλέον να προωθώ μηνύματα σε αυτούς.
Χωρίς άλλη καθυστέρηση, ελπίζω ότι η πληρωμή μου θα γίνει το συντομότερο δυνατό, καθώς έχουν περάσει περισσότερες από είκοσι μέρες από αυτή τη σαπουνόπερα.
Τέλος, μόλις έχω μια απάντηση σχετικά με τα email, τα μηνύματα WhatsApp και τον λόγο για τον οποίο αναφέρθηκε το τηλεγράφημά μου από το καζίνο, θα επικοινωνήσω μαζί σας μέσω email με τις πληροφορίες που έχουν ανακαλυφθεί.
Χωρίς περαιτέρω καθυστέρηση, πιστεύω ότι έχω ξεκαθαρίσει όλες τις αμφιβολίες σας.
Dear Kubo:
First of all, I tried to resolve this issue directly with the Casino via a non-existent email.
After countless unanswered emails, I installed Telegram and got no replies, even though they were delivered.
The most intriguing thing is that the platform doesn't read the emails or respond to WhatsApp or Telegram, but reported my number as Spam, after I made the withdrawal, didn't receive the confirmation email as usual and had my account closed. And this information was only obtained via the Federal Police.
And I ask you: why did they report my number and that of my lawyer, as well as that of other people to whom I referred the casino, closing my account (because the email support@pikebit.com is not active, if all the information and requests for a solution were there, without a single email coming back to me, as an unknown user or something like that?
That's when I first contacted CEG to ask them to help me get my winnings, as I couldn't get in touch.
Then a friend suggested your platform to play the role of conciliator, in order to receive what is rightfully mine by law.
And so I did.
However, faced with so many unreasonable, distorted and derogatory accusations coming from a platform that doesn't even have a license to operate, I asked my lawyer to try to solve the problem - since he must have received my medical certificate stating that I have cancer and other illnesses.
However, he was also unsuccessful and other people began to have the same problem: messages via email, Telegram and WhatsApp are read but not replied to for some reason and the Telegram account is also reported as Spam.
In the meantime, the PF is trying to find out from Telegram and WhatsApp who the number belongs to, because there is a gang (and I'm not referring to this casino) operating in Brazil, causing people who have no knowledge of gambling or have a compulsion for gambling to lose large sums of money and not even manage to delete their accounts.
As a result, the PF will only proceed with my complaint if I don't receive it and if the casino is found to be in breach of the law.
It's not my intention to harm anyone, but I can't be harmed and I can't know why the messages were read, not answered and reported.
I would appreciate it if you could send me the Telegram step-by-step, as mine no longer lets me forward messages to them.
Without further ado, I hope that my payment will be made as soon as possible, as more than twenty days of this soap opera have passed.
Finally, as soon as I have an answer about the emails, WhatsApp messages and the reason why my telegram was reported by the casino, I will contact you via email with the information that has been discovered.
Without further ado, I believe I have cleared up all your doubts.
Caro Kubo:
Primeiramente, procurei resolver essa questão diretamente com o Cassino, através de um e-mail inexistente.
Após os incontáveis e-mails sem resposta, instalei o Telegram e não obtive respostas, mesmo as mesmas tendo sido entregues.
O mais intrigante é que a plataforma não lê os e-mails nem responde ao WhatsApp ou ao Telegram, mas reportaram meu número como Spam, após eu ter realizado o saque, não ter recebido o e-mail de confirmação como de costume e ter minha conta encerrada. E essa informação apenas foi conseguida via Polícia Federal.
E eu lhe pergunto: por que reportaram o meu número e o de meu advogado, bem como o de outras pessoas para quem indiquei o cassino, encerrando minha conta (pois o e-mail support@pikebit.com não está ativo, se lá estavam todas as informações e pedidos de solução, sem que um único e-mail voltasse para mim, como usuário desconhecido ou algo do tipo?
Foi então que, primeiramente, entrei em contato com o CEG, para que me ajudassem a receber o que ganhei, já que não conseguia contato.
Após, uma amiga me sugeriu a plataforma de vocês, para fazerem o papel de conciliação, com a finalidade de receber o que é meu por direito e por lei.
E assim o procedi.
No entanto, diante de tantas acusações descabidas, distorcidas e em caráter pejorativo vindas de uma plataforma que sequer tem licença para operar, solicitei ao meu advogado que tentasse resolver o problema - uma vez que deve ter recebido meu atestado médico, constatando que sou portadora de câncer e outras enfermidades.
No entanto, ele também não teve sucesso e outras pessoas começaram a ter o mesmo problema: as mensagens via e-mail, telegram e WhatsApp são lidas, porém não respondidas por alguma razão e ainda reportam a conta do Telegram como Spam.
Nesse ínterim, a PF está buscando junto ao Telegram e ao WhatsApp, saber de quem pertence o número, pois há uma quadrilha (e não estou me referindo a esse cassino) operando no Brasil, fazendo com que pessoas que não tenham conhecimento de jogo ou possuam compulsão por jogos, tenham perdido quantias vultosas e sequer conseguiram excluir suas contas.
Dessa forma, a PF apenas dará andamento à minha reclamação se eu não receber e se for comprovado mais infrações do cassino.
Não é minha intenção prejudicar quem quer que seja, mas eu não posso ser prejudicada e nem saber por quais razões as mensagens foram lidas, não respondidas e reportadas.
Agradeço se puder me enviar o passo a passo que do Telegram, pois o meu não me deixa mais encaminhar mensagens para eles.
Sem mais, espero que meu pagamento seja efetuado o quanto antes, pois já se passaram mais de vinte dias dessa novela.
Por último, ressalto que assim que tiver uma resposta sobre os e-mails, mensagens de WhatsApp e do motivo de meu telegram ter sido reportado pelo cassino, entrarei em contato via e-mail com as informações que foram descobertas.
Sem mais, creio que tenha esclarecido todas as dúvidas.
Αυτόματη μετάφραση: