Αποφάσισα να κάνω κατάθεση στο Monro Casino για να το δοκιμάσω και όταν ήθελα να αποσύρω τα χρήματά μου, αρχικά αρνήθηκα και έπρεπε να υποβληθώ σε μια διαδικασία επαλήθευσης. (Φωτογραφία διαβατηρίου, αντίγραφο τραπεζικού λογαριασμού κ.λπ.). Έστειλα γρήγορα όλες τις πληροφορίες που ζητήθηκαν. Και μετά η απόσυρσή μου είναι σε αναμονή και μου είπαν να περιμένω μέχρι 30 μέρες.
Αυτό με ανησυχεί γιατί φοβάμαι ότι δεν θα ξαναδώ τα χρήματά μου. Θα εκτιμούσα τη βοήθειά σας για την γρήγορη επίλυση αυτού του ζητήματος.
I decided to deposit at Monro Casino to give it a try and when I wanted to withdraw my funds, I was initially refused and had to undergo a verification process. (Passport photo, bank statement, etc). I quickly sent all the requested information. And after that, my withdrawal is on hold and they told me to wait up to 30 days.
This worries me because I'm afraid I won't see my money again. I would appreciate your help in quickly resolving this issue.
Decidi depositar no Monro casino para experimentar e quando pretendia levantar os meus fundos, foi-me inicialmente recusado e tive de proceder a uma verificação. (Foto passaporte, extrato bancario, etc). Enviei rapidamente todas as informações pedidas. E após isso o meu levantamento encontra-se suspenso e disseram-me para esperar até 30 dias.
Isso preocupa-me pois tenho medo de não voltar a ver o meu dinheiro. Agradecia a vossa ajuda para resolver rapidamente a situação.
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