Συμμετείχα σε 4 τουρνουά που ξεκίνησαν τον Νοέμβριο του 2023 και ολοκληρώθηκαν στις 03/12/2023 , στα οποία κέρδισα έπαθλα και στα τέσσερα . Συνημμένα θα βρείτε τις φωτογραφίες.
Το συνολικό χρηματικό έπαθλο που θα έπρεπε να είχα λάβει είναι 1050,00 R$ .
Η υπόσχεση πληρωμής ήταν 14 ημέρες αργότερα , σύμφωνα με τους Όρους και τις Προϋποθέσεις των Τουρνουά, που θα ήταν στις 17/12/2023 .
Χωρίς προηγούμενη ειδοποίηση, την ημερομηνία 17/12/2023 , ο Leon επεξεργάστηκε τις περιγραφές του τουρνουά, αφαιρώντας τις πληροφορίες σχετικά με τη νίκη μου και άλλαξε την ημερομηνία πληρωμής σε 31/12/2023 . Το έκαναν αυτό σε συνδυασμό με μια λίστα νικητών που δεν δημοσιοποιήθηκε ποτέ.
Αυτό που είναι πραγματικά ανησυχητικό είναι ότι, μετά το τέλος του τουρνουά, και με την πληρωμή που υποτίθεται ότι θα διεκπεραιωθεί 14 ημέρες αργότερα (το οποίο είναι ήδη μεγάλο χρονικό διάστημα, αλλά το αποδέχτηκα επειδή αναφέρεται στους όρους), επεξεργάστηκαν την εικόνα που καταγράφηκε στον λογαριασμό μου με τη θέση μου και άλλαξε την ημερομηνία πληρωμής στις 31/12/2023 .
Ανησυχώντας για αυτή τη σύγχυση, τράβηξα και αποθήκευσα στιγμιότυπα οθόνης της κατάταξής μου μαζί με την επιβεβαίωση της ομάδας υποστήριξης.
Συνοψίζοντας,
Έλαβα 500 $ στις 20/12/2023 και 250 $ στις 21/12/2023.
Ωστόσο, δεν υπήρχε καμία ειδοποίηση ή email που να μου έλεγε από ποιο τουρνουά ήταν τα κέρδη. Μου έλειπαν ακόμη 300 $ και τα χρήματα εμφανίστηκαν στον λογαριασμό μου τη μια μέρα και μετά την επόμενη, χωρίς λεπτομέρειες.
Όταν επικοινώνησα με την υποστήριξη, μου είπαν ότι δεν ήμουν στη νικητήρια θέση για ένα από τα τουρνουά και το έπαθλό μου ήταν μικρότερο.
Αναρωτιέμαι, πώς μπορούν να το καθορίσουν αυτό; Δεν δημοσιεύουν λίστα με νικητές, οι όροι και οι προϋποθέσεις αναφέρουν ότι η κατάταξη ενημερώνεται σε πραγματικό χρόνο και οι ίδιοι επιβεβαίωσαν τις τοποθετήσεις μου, αλλά όταν ήρθε η ώρα να πληρώσω άλλαξαν την ημερομηνία και απλώς δήλωσαν ότι η θέση μου ήταν διαφορετική , 17 μέρες μετά. Τι? Είμαι τρελός ή με ξεσκίζουν κατάφωρα;
Επισυνάπτονται οι φωτογραφίες των όρων και προϋποθέσεων πριν και μετά την επεξεργασία τους (από Leon)
Καθώς και οι θέσεις μου πριν και μετά την επεξεργασία τους (από τον Leon)
Και επίσης η ομάδα υποστήριξης επιβεβαίωσε τις θέσεις μου πριν και μετά μου είπε κάτι διαφορετικό μετά χωρίς καμία εξήγηση.
I participated in 4 tournaments that started in November 2023 and ended on 03/12/2023, in which I won prizes in all four. You'll find the photos attached.
The total prize money I should have received is R$1050.00.
The payment promise was 14 days later, according to the Terms and Conditions of the Tournaments, which would have been on 17/12/2023.
Without prior notice, on the date 17/12/2023, Leon edited the tournament descriptions, removing the information about my win, and changed the payment date to 31/12/2023. They did this in conjunction with a list of winners that was never even publicized.
What's really unsettling is that, after the tournament ended, and with the payment supposed to be processed 14 days later (which is already a lengthy timeframe, but I accepted it because it was mentioned in the terms), they edited the image that was recorded in my account with my position and altered the payment date to 31/12/2023.
Concerned about this confusion, I took and saved screenshots of my rankings along with the support team's confirmation.
In summary,
I received $500 on 20/12/2023 and $250 on 21/12/2023.
However, there was no notification or email telling me which tournament the winnings were from. I was still missing $300 and the money just showed up in my account on one day, then the next, without any details.
When I contacted support, they told me that I wasn't in the winning placement for one of the tournaments and my prize was smaller.
I wonder, how can they determine this? They don't publish a list of winners, the terms and conditions state that the ranking is updated in real time, and they themselves, confirmed my placements, but when it came to paying they changed the date and simply stated that my position was different, 17 days later. What? Am I crazy or am I blatantly being ripped off?
Attached are the photos of the terms and conditions before and after they were edited (by Leon)
As well as my positions before and after they were edited (by Leon)
And also the support team confirming my positions before and then telling me something different afterward without any explanation.
Participei de 4 Torneios que se iniciaram em Novembro/2023 e encerraram em 03/12/2023 , onde tive premiação nos 4. Segue fotos em anexo.
Total de premiação que eu deveria receber R$1050,00.
Promessa de pagamento era 14 dias depois, conforme os Termos e Condições dos Torneios, o qual seria na data 17/12/2023.
Na data 17/12/2023 sem aviso prévio a Leon edita a descrição dos Torneios retirando a colocação em que eu consegui, e coloca alteração para data de pagamento até 31/12/2023 e junto com a lista dos vencedores que nem divulgada foi.
Vejam bem, após finalizar o torneio, o pagamento seria 14 dias depois, que já é longo, mas aceitei pois estava descrito, e na data de pagamento eles editam a imagem que estava registrado em minha conta com minha colocação além de alterar a data para pagamento para até dia 31/12/2023 .
Preocupado com tamanha confusão, printei antes de tudo as minhas colocações junto au suporte com eles confirmando o mesmo.
Resumo.
Recebi no dia 20/12/23 $500, e no dia 21/12/2023 $250.
Sem uma notificação ou email me informando de qual torneio seria . Pois faltava $300 e o dinheiro chegou um dia, depois no outro, foi aparecendo sem detalhes.
Ao ir no suporte, me informam que em um torneio eu não estava na colocação da qual eu fiquei e meu prêmio era menor.
Me pergunto, como eles chegam a essa afirmação? Não divulgam a lista de vencedores, nos termos e condições está que o ranking é atualizado em tempo real, e eles mesmos , em confirmam minhas colocações mas ao pagar mudam a data e apenas dizem que minha colocação foi outra, 17 dias depois . Oi? Eu estou louco ou estou sendo lesado descaradamente?
Segue as fotos dos termos e condições antes , e depois de editado.(pela Leon)
Alem de minhas colocações antes e depois de editado (pela Leon)
E também o suporte me confirmando minhas colocações antes e o mesmo suporte me imformando a colocação depois sem mais nem menos.
Αυτόματη μετάφραση:
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