Κέρδισα 12.000 € στο Justbit, αλλά δυστυχώς, δεν είναι δυνατή μία μόνο ανάληψη, οπότε έπρεπε να κάνω πολλές αναλήψεις. Η περίοδος αναμονής για εξαργύρωση είναι τουλάχιστον 72 ώρες. Εν τω μεταξύ, έκανα κάποιες ακυρώσεις και έπαιξα ξανά κάποια από τα ποσά που είχα ήδη αποσύρει. Αυτό είναι εμφανές στο ιστορικό αναλήψεών μου στον ιστότοπο Justbit, ο οποίος εμφανίζει τρεις διαφορετικές εγγραφές: "επιβεβαιωμένη κατάσταση αθροιστή" (που σημαίνει ότι έχω λάβει τα κέρδη στον τραπεζικό μου λογαριασμό), "κατάσταση επιστροφής χρημάτων από χρήστη" (που σημαίνει ότι έπαιξα ξανά το ποσό που είχα ζητήθηκε η ανάληψη) και "απορριφθείσα κατάσταση συγκέντρωσης" (που σημαίνει ότι πρόκειται για αναλήψεις που δεν έκανα εξαργύρωση ή επανάληψη). Προσπάθησα να μιλήσω με τον αντιπρόσωπο υποστήριξής τους μέσω συνομιλίας αρκετές φορές, αλλά επιμένουν ότι τα έπαιξα ξανά, κάτι που δεν είναι απολύτως αλήθεια, καθώς υπάρχουν τρεις ξεχωριστές καταχωρίσεις στο ιστορικό αναλήψεών μου. Πέρα από το γεγονός ότι δεν νομίζω ότι είναι δίκαιο να περιμένεις 72 ώρες για ανάληψη και το ημερήσιο όριο ανάληψης, μπορώ να καταλάβω ότι ο καθένας θέτει τους δικούς του κανόνες, αλλά το να χάνεις 5.400€ επειδή λένε ότι τα έπαιξα ξανά είναι απαράδεκτο.
I won €12,000 on Justbit, but unfortunately, a single withdrawal isn't possible, so I had to make multiple withdrawals. The waiting period for cashing out is at least 72 hours. Meanwhile, I made some cancellations and replayed some of the amounts I had already withdrawn. This is evident in my withdrawal history on the Justbit site, which shows three different entries: "confirmed aggregator status" (meaning I have received the winnings in my bank account), "user-refunded status" (meaning I replayed the amount I had requested to withdraw), and "rejected aggregator status" (meaning these are withdrawals I did not cash out or replay). I have tried speaking with their support agent via chat several times, but they insist that I replayed everything, which is absolutely not true since there are three distinct entries in my withdrawal history. Aside from the fact that I don't think it's fair to wait 72 hours for a withdrawal and the daily withdrawal limit, I can understand that everyone sets their own rules, but having to forfeit €5,400 because they say I replayed everything is unacceptable.
Ho fatto una vincita di 12000€ su justbit, purtroppo non è possibile fare un solo prelievo, quindi ho dovuto fare più prelievi. L’attesa per l’incasso è di almeno 72 ore, quindi nel frattempo ho fatto qualche rinuncia e rigiocato alcuni dei prelievi da me fatti, tanto è vero che sul sito justbit nella mia cronologia dei prelievi ci sono 3 differenti voci: stato dell’ aggregatore confermato ( ho incassato nel mio conto corrente i soldi vinti), stato utente rimborsato ( ho rigiocato la somma che avevo chiesto di prelevare), stato dell’aggregatore rifiutato ( questi sono dei prelievi che non ho incassato e ne rigiocato). Ho provato a parlare più volte con un loro agente in chat ma mi dicono che a loro risulta che io ho rigiocato il tutto, assolutamente no anche perché nella cronologia dei miei prelievi ci sono 3 voci differenti. A parte che non trovo giusto il dover aspettare 72 ore per il prelievo, e anche il limite giornaliero di prelievo, però posso capire che ognuno fa le sue regole, però dover rinunciare a 5400€ perché dicono che io ho rigiocato il tutto questo non lo accetto
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