Superb Casino - γενική συζήτηση (σελίδα 5)

πριν από 10 μήνες

ΑρχικήΜετάφραση

I wonder , how easily they operate from one website to other or rebrand themselves with no fear and no one taking any action against these criminals. Where and when their business will end and will they enjoy looting and robbing people for life time, will they never go behind the bars???

πριν από 9 μήνες

ΑρχικήΜετάφραση

I feel that they will continue to work as long as they make a profit, because there are still players who play in such casinos without having checked anything about it. I believe that if players will pay more attention and take some time to find out information about the casino, they won't deposit in similar ones.

Forum and Reviews Administrator

vilmunentero

πριν από 10 μήνες

ΑρχικήΜετάφραση

Καμία απάντηση από το super παρόλο που έκανα καταγγελία, απλά δεν τους νοιάζει και κρατούν τα χρήματα οι ίδιοι, Ευχαριστώ Jaro, Nick και άλλους που φρόντισαν για την καταγγελία μου, η υπόθεσή μου έχει κλείσει τώρα, αρχές Φεβρουαρίου θα καταθέσω ένα παράπονο για το καζίνο spicyjackpots.

Αυτόματη μετάφραση:

πριν από 9 μήνες

ΑρχικήΜετάφραση

Well, you're welcome. I saw that, as you said, the casino didn't respond, so the complaint was closed and the casino got black points. I have a feeling this happens quite often and the casino's safety index is 1, which is pretty bad. 🙁

I hope that a similar situation will not happen again and the choice of the next casino will be better.

Forum and Reviews Administrator

πριν από 9 μήνες

ΑρχικήΜετάφραση

Has anyone actually received any winnings from superb?I’ve been waiting since November and keep getting told the same story.shall I just give up?or is their a chance I will receive my winnings?.

πριν από 9 μήνες

ΑρχικήΜετάφραση

From what I can see, so far many cases have ended the same way and so far no one has bragged about getting money. Complaints are closed because the casino does not respond but the players do not receive the money yet. I would like to see this change, but I am of the opinion that it probably won't happen. 😥

Προχωρημένος αρχάριος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

I don’t understand why some people claim to have been paid and others not though. There was somebody on trustpilot who was paid £1000 and only waited 25 days. Also I don’t understand why they don’t just close my account if they’re not going to pay?

Forum and Reviews Administrator

πριν από 9 μήνες

ΑρχικήΜετάφραση

Well, it's possible that it's probably because not every player has to have the same experience. Maybe on Trustpilot it would be good to ask if he has some proof, but I just thought of that, because at least the other players would be sure that it really happened and he got the money.

Regarding your account, they have no reason to close it even if they had the intention not to cash you out, because I think the casinos believe that players can come back and deposit again after some time. That's just my thoughts. 🤔

Προχωρημένος αρχάριος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

Just an update I spoke to them on live chat again today and they told me that they had received a large amount of withdrawals and had no staff to check them. I think that’s lies but they also said that all issues are now fixed and withdrawals will be paid very soon. Time will tell I guess.

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

I have had the same reply and told to be patient!!I’ve been waiting since the 15th of November.I don’t think I will receive anything.

Radka

Social Media & Community Specialist

πριν από 9 μήνες

ΑρχικήΜετάφραση

Can't say I don't understand your frustration. Though, at the same time, I have to say, I hope you're wrong. 🙏🤞

Radka

Social Media & Community Specialist

πριν από 9 μήνες

ΑρχικήΜετάφραση

Just an update I spoke to them on live chat again today and they told me that they had received a large amount of withdrawals and had no staff to check them. I think that’s lies but they also said that all issues are now fixed and withdrawals will be paid very soon. Time will tell I guess.

πριν από 9 μήνες

ΑρχικήΜετάφραση

Thanks for the notice!

Yep, let's just hope the message will be worth the wait! 🤞

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

I was paid out at the beginning of December within hours - big shock! But a similar amount a few weeks later is still waiting- December 22 requested- now into February and same old excuses.

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

I was paid at the start of December but then by the end of December, a second withdrawal attempt is still awaiting now. (Feb 13). I am at the end of my rope now.

vilmunentero

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

vilmunentero

πριν από 9 μήνες

ΑρχικήΜετάφραση

Don’t hold your breath to get it back. Waiting since December!

jimjamjim

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

Still waiting. Since late June. There's zero chance they aren't criminals.

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

They have now told me because I have choose to close my account,it can take up to 90 days!!!they are shocking.Im never going to see that money!!!!

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

I have had the same response, at least their lies are consistent.

I’ve also had lots of apologies and admissions that they are not acting professionally but still no money.

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

I go on the live chat every day and although I am always in tears by the end of it, I am back on the next day. I think that we need to keep the pressure on them and while I am dubious about ever receiving any money, I want to make them as uncomfortable as possible.

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

If this lack of staff bull is correct, how come I received my withdrawal on the 4th of December ?( within hours of requesting it). I was so shocked, I continued to play there thinking that this would happen every time.

What a mistake that turned out to be!

Just 3 weeks later I requested another withdrawal and nothing.

Τζούνιορ Μαθητευόμενος

Ηνωμένο Βασίλειο

πριν από 9 μήνες

ΑρχικήΜετάφραση

Oh dear, I think I have upset them. They don’t like to be told the truth and have now cut me off from the chat.

I will continue to send messages daily.

Forum and Reviews Administrator

jimjamjim

πριν από 9 μήνες

ΑρχικήΜετάφραση

Still waiting. Since late June. There's zero chance they aren't criminals.

πριν από 9 μήνες

ΑρχικήΜετάφραση

I see that everyone has been waiting for a long time and everyone's complaint was closed because the casino ignored it, which makes me very sad.

However, are you still in any contact with the casino and do you try to ask what is wrong with your withdrawal or do they not answer you ?

I don't want to be negative but I think it's been a while since you've not gotten your money and I probably wouldn't even hope anymore. 😥

Forum and Reviews Administrator