Γεια σας, πάντα έπαιζα σε αυτήν την πλατφόρμα, έκανα αρκετές καταθέσεις και επίσης έκανα αρκετές αναλήψεις διαφόρων ποσών, οι οποίες πραγματοποιούνταν πάντα μέσα σε μία ώρα το πολύ. Ωστόσο, την Κυριακή, 03/03/2024, προσπάθησα να κάνω ανάληψη 900,00 R$ και χρειάστηκε όλη η ημέρα, αλλά και πάλι δεν έγινε επεξεργασία. Όταν το έλεγξα, είχε ακυρωθεί και ζήτησαν επαλήθευση εγγράφων. Επιβεβαίωσα τα πάντα και μου ζητήθηκε να ενεργοποιήσω τον κωδικό ελέγχου ταυτότητας 2FA. Ξαφνικά, ο λογαριασμός μου αποσυνδέθηκε. Τώρα, κάθε φορά που προσπαθώ να εισάγω τον κωδικό Authenticator, βγάζει ένα σφάλμα. Χρειάζομαι βοήθεια. Ευχαριστώ.
Επίσης, έχω στείλει διάφορα έγγραφα καθώς ζήτησαν για την απενεργοποίηση του 2FA, χωρίς όμως να διευκρινίσω πού να στείλω ξανά και από τότε δεν έχει υπάρξει απάντηση.
Hello, I've always played on this platform, made several deposits, and also made several withdrawals of various amounts, which always came through within an hour at most. However, on Sunday, 03/03/2024, I attempted a withdrawal of R$ 900.00 and it took the whole day, and still did not process. When I checked, it had been cancelled and they requested document verification. I verified everything and was asked to activate the 2FA authentication code. Suddenly, my account was logged out. Now, every time I try to enter the Authenticator code, it gives an error. I need help. Thank you.
Also, I've sent various documents as they requested for the deactivation of 2FA, but without specifying where to resend, and from then, there has been no response.
Olá, sempre joguei nessa plataforma, fiz vários depósitos, e também já fiz vários saques de vários valores, e sempre cai no máximo 1h no domingo dia 03/03/2024 fui fazer um saque de R$ 900,00 demoro o dia inteiro e não caiu fui olhar, tinha sido cancelado, pediram verificação de documentos, verifiquei tudo ok, a ir pediu pra ativar, o cód autenticador de 2 FA. Pronto a ir do nada minha conta saiu do login. E ao entra pedi o cód do Authenticador, quando vou colocar da erro. Preciso de ajudas. Obrigado.
E também mandei vários documentos como eles pediram pra fazer a desativação do 2 FA, só que sem falar pra reenviar, e da ir não responde mais
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