Γεια σας, με λένε Cirlei ****. Έχω εγγραφεί στο Amerio εδώ και περίπου 6 μήνες. Έχω παίξει μόνο μερικές φορές, αλλά μέχρι τώρα ήμουν πάντα επιτυχημένος.
Σε αυτό το διάστημα έχω κάνει περίπου 7 καταθέσεις και περίπου 5 αναλήψεις με σημαντικά ποσά, μεταξύ 200 και 600 ρεάλ.
Πριν από περίπου 20 μέρες, ακριβώς στη μέση των γύρου μπόνους που κέρδισα, κόπηκε το ρεύμα και έχασα τη σύνδεση (λόγω καταιγίδας), κατέληξα να επιστρέψω την επόμενη μέρα και οι γύροι δεν συνεχίστηκαν και το υπόλοιπο δεν ανέβηκε μετά (το ανέφερα στην υποστήριξη).
Και από εκείνη τη στιγμή, κάθε γύρος μπόνους που έπαιρνα έδινε ένα σφάλμα στο τέλος και δεν πρόσθεσε τα κέρδη στο υπόλοιπό μου. Λυπήθηκα πολύ, αλλά παρόλα αυτά συνέχισα να παίζω και άρχισα να ηχογραφώ και να βγάζω στιγμιότυπα οθόνης των σφαλμάτων που συνέβησαν.
Στις 26 Οκτωβρίου 2024, μπήκα στον λογαριασμό μου και είχα δέκα χιλιάδες τριακόσιους ρεάλ. Εκείνη την εποχή, ήδη φανταζόμουν ότι είχαν προκύψει όλα τα λάθη από τους πρόσφατους γύρους μπόνους.
Ζήτησα ανάληψη και μέσα σε 30 λεπτά απέκλεισαν τον λογαριασμό μου χωρίς προειδοποίηση.
Υπέφερα μέχρι που έμαθα ότι το είχαν μπλοκάρει λόγω υποψίας εξαπάτησης. Μου φάνηκε πολύ περίεργο που δεν μου είχαν δώσει καν λόγο.
Μου ζήτησαν να περιμένω ένα μήνα. Νομίζω ότι είναι μόνο για να τους αγοράσω χρόνο. Νομίζω ότι θα το κρατήσουν για τον εαυτό τους, ήταν πολύ περίεργο πώς ενήργησαν, αν υπήρχε πρόβλημα με το σύστημα, δεν φταίω εγώ.
Hello, my name is Cirlei ****. I've been registered with Amerio for about 6 months now. I've only played a few times, but so far I've always been successful.
In that time I've made about 7 deposits and about 5 withdrawals with considerable amounts, between (200 and 600 reais).
About 20 days ago, right in the middle of the bonus rounds I won, the power went out and I lost the connection (it was due to a storm), I ended up coming back the next day and the rounds didn't continue and the balance didn't go up after that (I reported it to support).
And from that moment on, every bonus round I took gave an error at the end and didn't add the winnings to my balance. I was very sad but despite this I continued playing and started recording and taking screenshots of the errors that happened.
On October 26, 2024, I logged into my account and had ten thousand three hundred reais. At the time, I already imagined that all the errors from the late bonus rounds had come up.
I requested a withdrawal and in a matter of 30 minutes they blocked my account without warning.
I suffered until I found out that they had blocked it because of suspected cheating. I found it very strange that they hadn't even given me a reason.
They asked me to wait a month. I think it's just to buy them time. I think they're going to keep it for themselves, it was very strange how they acted, if there was a problem with the system, I'm not to blame.
Olá tudo bem, me chamo Cirlei ****. Faz uns 6 meses que tenho cadastro no Amerio, joguei pouco, mas até então sempre deu tudo .
Nesse período realizei uns 7 depósito e uns 5 saques com valores considerável, entre(200 e 600 reais.
Faz uns 20 dias que bem no meio das rodadas bônus que ganhei a luz saiu e perdi a conexão (foi devido a um temporal), acabei voltando no outro dia e não seguiu as rodadas e não subiu o saldo, depois daquele instante ( relatei ao suporte).
E daquele momento todas rodadas bônus que eu pegada dava um erro no final e não entrava os ganhos pro meu saldo. Fiquei bem triste mas apesar disso continuei jogando e comecei gravar e tirar print dos erros que acontecia.
No último dia 26/10/2024 entrei na conta tinha dez mil e trezentos reais. No momento já imaginei que veio todos erros das rodadas bônus atrasado.
Solicitei o saque, em questão de 30 minutos bloquearam minha conta sem avisar.
Eu sofri até descobrir que eles bloquearam por suspeita de trapaça, achei bem estranho não terem se quer me avisado um motivo.
Pediram pra aguardar um mês. Acredito que seja só pra eles ganhar tempo. Acredito que eles vão segurar pra eles, foi muito estranho como agiram, se deu algum problema nos sistema, eu não tenho culpa.
Έγινε επεξεργασία από έναν διαχειριστή της Casino Guru
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