These guys have an absolutely horrible customer rewards program and approach to attracting VIP. I am a very active player, with high VIP status at Stake and Gamdom and a few other smaller casinos. i had received a no deposit bonus when the site launched and enjoyed some of their house games so when I became dissatisfied with my experience at one of the two prominent crypto casinos i was a regular player at, i took advantage of Hype Bets VIP transfer with the thought that if I was able to jump straight to a comparable VIP status and access similar benefits as the other site I would direct that play to Hype Bet. However only after the VIP transfer was approved and I was advanced to a level comparable to the other site
I was notified that VIP transfers are not assigned a personal VIP host, which is the main benefit of a VIP program. by doing the VIP transfer, the only thing i got was high level where my next milestone reward was at an insanely high wagering target which i'd have to achieve with wagering I would receive zero VIP benefits from along the way. so i deposited moderately and it turns out their weekly and monthly rakeback are extremely low. i only ever received a few cents for each. instead of instant or daily rakeback they have a daily wheel which even after a days worth of high wagering and you're advanced to the $100 wheel you only get a dollar or two reward.
i tried a few times to contact support about receiving some sort of extra bonus given what I received was laughable in comparison to other sites I play at and each time I was given the same boiler plate response. even yesterday when I had wagered close to $20 k in a day ($50 k in the previous week) without any withdraws, and received a daily spin reward of $2. at the other casinos I play at i'd receive 5 times that as instant rakeback plus hefty weekly and monthly rakeback. I asked support to look at my lifetime wagering and bonus payout and assess if they think my lifetime rewards were satisfactory, explaining that i was on the verge of closing my account and I received the same boiler plate response .
it was the last straw and I closed my account. why play at such a stingey casino that has zero value for their players or the foresight to attract high rollers when I can be making 10 times the amount of rewards at competitors. I know smaller casinos cant compete with the big guys but the third regular casino I play at is a smaller crypto casino and they understand that showing customer appreciation pays off and l although more modest than the other two, they are responsive when I constact them and even without contact I receive periodic free chips and spins. at hype.bet after a year of a playing I never once received any ad hoc bonus of any sort. NOT ONE.
avoid these guys and play at some of the better known, more popular crypto casinos who understand the value of loyalty rewards. these guys are so not worth your time.
I was notified that VIP transfers are not assigned a personal VIP host, which is the main benefit of a VIP program. by doing the VIP transfer, the only thing i got was high level where my next milestone reward was at an insanely high wagering target which i'd have to achieve with wagering I would receive zero VIP benefits from along the way. so i deposited moderately and it turns out their weekly and monthly rakeback are extremely low. i only ever received a few cents for each. instead of instant or daily rakeback they have a daily wheel which even after a days worth of high wagering and you're advanced to the $100 wheel you only get a dollar or two reward.
i tried a few times to contact support about receiving some sort of extra bonus given what I received was laughable in comparison to other sites I play at and each time I was given the same boiler plate response. even yesterday when I had wagered close to $20 k in a day ($50 k in the previous week) without any withdraws, and received a daily spin reward of $2. at the other casinos I play at i'd receive 5 times that as instant rakeback plus hefty weekly and monthly rakeback. I asked support to look at my lifetime wagering and bonus payout and assess if they think my lifetime rewards were satisfactory, explaining that i was on the verge of closing my account and I received the same boiler plate response .
it was the last straw and I closed my account. why play at such a stingey casino that has zero value for their players or the foresight to attract high rollers when I can be making 10 times the amount of rewards at competitors. I know smaller casinos cant compete with the big guys but the third regular casino I play at is a smaller crypto casino and they understand that showing customer appreciation pays off and l although more modest than the other two, they are responsive when I constact them and even without contact I receive periodic free chips and spins. at hype.bet after a year of a playing I never once received any ad hoc bonus of any sort. NOT ONE.
avoid these guys and play at some of the better known, more popular crypto casinos who understand the value of loyalty rewards. these guys are so not worth your time.
- decent house games
- good selection of crypto to deposit with
- abysmal customer rewards
- pointless vip transfer
- poor customer support
