UPDATE2: Their customer service is literally the biggest fucking joke in the industry by far. Hands down the most rude, condescending, and literally stupid people you could ever deal with. They have banners saying "60 minute withdrawals" I have never once gotten a withdrawal within that time frame. They copy paste messages at you in chat, they try to withhold winnings and request a ridiculous amount of extra documents even when you're verified. They claim that they won't answer questions about withdrawals until 24 hours has passed -- Why advertise 60 minute withdrawals then? DO NOT PLAY HERE if you value fast withdrawals, competent customer support, or anything that you'd expect from a half decent casino.
UPDATE: They did actually end up paying me after 4 days.
They keep stalling, saying there is some kind of bug or glitch in processing cash outs. They said after 48 hours to contact support again. After 48 hours, they keep saying the same thing. "We will process your withdrawal soon, there is a backlog". Come to find out they're just scammers judging by all the reviews on casinoguru and trustpilot. Turns out it doesn't have to be a large win for them to rip you off.
UPDATE: They did actually end up paying me after 4 days.
They keep stalling, saying there is some kind of bug or glitch in processing cash outs. They said after 48 hours to contact support again. After 48 hours, they keep saying the same thing. "We will process your withdrawal soon, there is a backlog". Come to find out they're just scammers judging by all the reviews on casinoguru and trustpilot. Turns out it doesn't have to be a large win for them to rip you off.
- Clean website with lots of games
- good bonuses (free spins wager-free)
- 4 days to payout $220, previous withdrawals had been fast
